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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

September 16, 2022

The staff was professional, friendly, knowledgeable and very helpful and I was given courtesy inspection. More

by Gmother#8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 16, 2022

The worker was doing on time and every one was very nice and very friendly and very professional and I was very happy More

by HOWARDCLAYSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 16, 2022

I love this location! KG in the service department always takes good care of my vehicle. The customer service at this location is excellent. I have zero complaints. More

by TonikaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 15, 2022

Overall atmosphere very good, friendly, Professional and short wait time. Will definitely use Nissan in the Future. More

by Mattie.hughey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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Sep 16, 2022 -

Stone Mountain Nissan responded

Mattie, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit.

Sep 22, 2022 -

Mattie.hughey responded

Overall atmosphere very good, Thank you for your service.

September 15, 2022

I often don’t have to spend al lot of time for great service here More

by rhodawallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Hassan Turner
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 14, 2022

Took my vehicle in for a diagnostic. Received an estimate for two things needed : a $1700 repair and a $180 repair. Declined the $1700 repair because I could get it done for a 3rd of tha More

by COREYCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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September 14, 2022

Fast and frequently service. The inside is very clean and welcoming. It is busy but the service efficient. More

by BSHAKIAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta, Shayna Keyes
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Sep 16, 2022 -

Stone Mountain Nissan responded

Bshakiat, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 13, 2022

Jonathan was extremely helpful and professional. Nicest service person I’ve dealt with so far. More

by LEAH M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Sep 15, 2022 -

Stone Mountain Nissan responded

Hi Leah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 13, 2022

The salesperson Desmond was obviously new and had to keep going back and forth to his manager to answer my questions didn’t seem very knowledgeable to most of anything. Not the best customer service skill. J More

by sierra2tango
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Desmond
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Sep 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Did not fix the problem the last time I took my suv in for repairs. More

by LINSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
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