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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,801 reviews

May 09, 2022

First dealer that charges for coffee and doesn't vacuum or wash your vehicle when complete with the service you paid for. For charging premium rates you would think more attention to detail would be render More

by MARLEY.RYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATH... I'D GIVE 5 STARS IF I COULD
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May 09, 2022

Clean waiting room & facilities for customers. Good selection of snacked and beverages available for purchase and complementary. More

by sheliai2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 10, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 08, 2022

I arrived early but they still took my car back and I was out quickly. More

by jwynnseventy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance , Don Riley, Shayna Keyes
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May 10, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 07, 2022

ALWAYS GREAT SERVICE THANK YOU. Your give me what I need and I'm thankful! More

by MSVERCHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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May 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Apr 12, 2023 -

MSVERCHELE responded

Thank you for always having exceptional service. I'll be with the Nissan Family for a long time time.

May 04, 2022

Customer service was great! DJ was very pleasant, waiting area perfect for doing a little work while I waited and I was out in no time. More

by JKC05212
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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May 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 04, 2022

Very straightforward and easy to deal with during my purchase of a new Armada. From Patrick the sales person to Don the GM, all aspects were handled very professionally and to my satisfaction. More

by SCB22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd
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May 06, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 01, 2022

So happy to see KG back! He's impeccable! We were kept informed and service was completed in a timely manner. More

by KINGCM41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellis
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May 04, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 30, 2022

Customer Service was excellent. I was very pleased with the expedited service. The young man even gave me a nice quiet work space while I waited More

by charnellwilliams7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 29, 2022

Great customer service - DJ Jones was very professional, funny and kept me well informed. I will be back. More

by DAISYDOODLE422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakrye Jones
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May 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. DJ Jones will be very happy to hear about your kind words and high star rating!

April 27, 2022

Great customer service and location! I always have a great experience at Stone Mountain Nissan. More

by BRADSHAWRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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Apr 28, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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