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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

May 18, 2022

They were prompt and courteous. They were also very knowledgeable and tentative to my concerns More

by trimeca_wilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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May 19, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

Appreciated that our sales guy wasn’t too pushy and made sure we were happy with the car we choose before they talked financing. Very pleased with Shah’s customer service and we walked out with a great car! More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Razaye
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May 19, 2022 -

Stone Mountain Nissan responded

Hello Tyler, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

There is an interior defect in the car that I hope will be taken care of once I pick up the car on Friday…. More

by wharper125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (678) 971-3361 so we can work to make this right. We hope to speak with you soon.

May 17, 2022

I had to return my car back because it was leaking oil after oil change More

by JERMAINEBASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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May 18, 2022 -

Stone Mountain Nissan responded

Hi Jermainebash, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at (678) 971-3361 to speak to our manager directly.

May 16, 2022

I got taken for a ride a Stone Mo I ntain on Friday and not in a car More

by GORDON_THINDIWIA
Recommend Dealer
No
Employees Worked With
service tech, Kathy Acosta
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May 15, 2022

I had an excellent experience from the service department. The service Manager Kenneth Ellsworth was very knowledgeable, made the correct assessment of my issues and had them taken care of, I love More

by WOFFOR_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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May 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

May 12, 2022

Heath is fantastic. He always takes care of us when we need dealership help on our repaired vehicles. More

by FPB_SHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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May 13, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 12, 2022

I had a wonderful experience from the service lane to checkout! I forgot the guy that checked my car in but he was fantastic and friendly and working with KG and Heath are always a joy! More

by NiKiya Burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
heath, kg
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May 13, 2022 -

Stone Mountain Nissan responded

Hello Nikiya, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Wonderful Experience with team. They are make the delay very easily. I am very happy with My new Nissan Altima. More

by NAEEM POPATIYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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May 13, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

It was great! it was quick and easy. They were very friendly and welcoming. I loved it More

by RONDALEANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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May 13, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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