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Stone Mountain Nissan

Lilburn, GA

4.5
2,798 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,798 reviews

April 07, 2022

The service was great! Will come back again to service my Nissan Altima and titan More

by JAYCLINK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Apr 09, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

April 05, 2022

The Stone Mountain Nissan service department in Lilburn, GA provides outstanding customer service. The service techs are knowledgeable as well as professional. More

by itanzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Apr 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 04, 2022

I enjoyed my experience when visit Stone Mountain Nissan I only got oil change and rotation of tires and service was fast and my Advisor was very detailed and also I was able get discount with the coupon More

by LEQUITA.DENNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Apr 06, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 04, 2022

They deceived me by charging full price when I was told by sales person and his manager that my first oils change was going to be free. Coupon they issued was not even accepted. If i could give a zero that More

by MAWUESIV120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dakyre jones
April 04, 2022

Staff is always very nice and the facility is clean and comfortable. Also was able to take advantage of a mailed discount for my service, which was appreciated. More

by mauvam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyner, Sean
Apr 06, 2022 -

Stone Mountain Nissan responded

Hi Mauvam, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 02, 2022

The service was excellent. The only problem I had was with the appt not being in the computer. The service Rep explained everything to me.. More

by VEPALMER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2022

Everyone was extremely helpful and very nice. I brought my car infor a recall and walked out with a new 2022. More

by MARYELLEN.HARSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Apr 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 01, 2022

Extremely busy however, attentive to the consumer's need to be kept abrest of the service being performed. The whole staff was courteous and represented Nissan well. More

by HOMERS2FLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Apr 05, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 31, 2022

Hassan and his team were professional, helpful, and extremely efficient. We will be bringing all of our cars to Stone Mountain Nissan in the future. More

by JMSIEDENTOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Apr 06, 2022 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 31, 2022

great service and people are willing to help me with whatever I needed help with More

by ALDOHUDSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
Apr 06, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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