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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,796 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,796 reviews

January 28, 2022

I had a great experience with KG Ellsworth at Stone Mountain Nissan. He promised my car would be ready in time for me to get to work. He delivered. I have always had great service with KG Ellsworth. He More

by RKMOOREKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
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Jan 30, 2022 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 28, 2022

Service department always available and provides fast service. Prompt and professional service always our favorite More

by BOYDSPICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K G ellis
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Jan 30, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 27, 2022

Service was great! K.G. was my service advisor he was knowledgeable, and provided me with all the information I need with regards to the service for my vehicle! More

by EDEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G.
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Jan 29, 2022 -

Stone Mountain Nissan responded

Hello Edeon, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2022

Staff was pleasant and efficient. The advisor (I believe it was DJ) was quite good. More

by ALANZ1874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
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Jan 28, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

They were awesome. Service advisors KG and technicians do a great job. Very helpful and knowledgeable of repairing and maintaining vehicles. More

by THEWANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth (KG) Ellsworth
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Jan 29, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2022

Very helpful and knowledgeable of repairing and maintaining vehicles. Service advisors and technicians do a great job. More

by LEESKINNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob white
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Jan 28, 2022 -

Stone Mountain Nissan responded

Hi. It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope you have a great day!

January 25, 2022

Always kind and curtious have been informed do not have to ask questions guarantee dependable products for my vehicle More

by maryajones9368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service tiarra
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Jan 28, 2022 -

Stone Mountain Nissan responded

Hi. Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

January 25, 2022

Took my car in at 3 looked at it next day. Battery and cable. Got it at 4:30 next day. Didnt even set my clock. Had to call them 6 times hassan only called me back once. $280 the only reason they get 2 st More

by CHRISTOPHERANDREWS460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Riley
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January 24, 2022

I love that they always provide your service within the appointment time frame. Always thorough. More

by ANNETTEPOLOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jan 27, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 24, 2022

They Did not top off my fluids.On my order it says they They Did not top off my fluids. On my order it says they did so More

by Missdannie0860il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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