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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,798 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,798 reviews

November 17, 2021

The lady Vanna who helped me was very nasty. I could have had a better experience than that. More

by KRYSTAL.GARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (678) 971-3361 so we can work with you to make this right.

November 17, 2021

Hassan was great to work with, and Teaira finished the recall that I had on my 2014 Altima.I was in and out in a very timely fashion. Thanks folks. More

by MRTJC4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hassan and Tiarra
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Good service with really good service manager and mechanics, Heath Wages and Barry Beddard took care of all of my needs More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Beddard
Report | Print
Nov 18, 2021 -

Stone Mountain Nissan responded

Hello Kenny, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Have a great day!

November 16, 2021

Good customer care. Kept me posted as to the status of my vehicle. Was able to resolve an issue amicably. More

by conniebush70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help. Have a great day!

November 15, 2021

Great Customer Service! Tierra was a Friendly, Courteous & Informational Service Advisor. They did the Repair while I waited. More

by CONNIES0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are available should you require any extra help. Have a great day!

November 15, 2021

The dealership didn't care about my concerns with the last maintenance job they did. It's a long story but I feel these type of places treat white and black people different and males and females differe More

by taysolomon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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November 15, 2021

My service was great... I did not wait long for my oil change and KG informed me on my car and I wan on way with in a hour More

by DAYTRAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2021

Good customer service. Heath and the entire SM team always goes above and beyond to ensure we are satisfied and happy with the services. I recommend SM Nissan. More

by abrahamleonides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Carroll Braddy
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Nov 16, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 14, 2021

Great service they got me in and out quickly as possible, I like to thanks them again and I will be back soon More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Nov 17, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

November 12, 2021

Easy and quick scheduling. Great prices!Kind, helpful Easy and quick scheduling. Great prices! Kind, helpful and available to answer all of my questions and concerns. More

by UNIBEA09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Nov 14, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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