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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,801 reviews

October 28, 2021

Real Friendly folks and good service. The dealership is convenient and close to my house. More

by VIDEOSHOEBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages.
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Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

October 28, 2021

The customer service was excellent the wait time was great had a great experience and my service manager was excellent thanks again More

by JEROMEMIDDLEBROOKSSR
Recommend Dealer
Yes
Employees Worked With
The service manager
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Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

October 27, 2021

This dealership was very kind and courteous of my time very good people and good with communication. Very good people that care and stand by there word More

by shawyna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy, Shayna Keyes
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Oct 27, 2021 -

Stone Mountain Nissan responded

Hi Shawyna, thank you so much for your positive comments about Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2021

Car we drove out for was gone. Looked at a few others. Nothing in the same price and value as original was there. Salesman was cordial. More

by Alphaseals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Stone Mountain Nissan responded

Hi Alphaseals, thank you for taking the time to leave us feedback about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (678) 971-3361 so we can work towards a resolution.

October 25, 2021

My car was serviced pretty quickly. The waiting area was very clean and Tierra gave great service recommendations. More

by BLOCKERISIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
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Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 25, 2021

Everyone was very nice and professional. I will certainly return and refer my experience. Could use a hot tea dispenser. 😊 More

by ASALAWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

I was great serivice it didn't take long nice work by the service team, Thanks you again More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

Great folks down there at Stone Mountain nissan the service advisor and tech was great More

by NENAUTOREPAIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shivanna
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

I am a return customer and my original wonderful experience was repeated!! I am really happy with my Rogue. More

by DIRBY2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darrell harris
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Oct 27, 2021 -

Stone Mountain Nissan responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2021

Excellent service. You don't have to worry your car is done right the first time. More

by DAVHOLLAND42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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