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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,801 reviews

October 13, 2021

My service advisor Heath Wages was very helpful, nice and got my service done in time. More

by MULBAHJOSEPHINE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 18, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

October 13, 2021

They were very honest. They took no action to the car until after speaking with me and having my approvals. The cost was exactly what was estimated. More

by rhondahoover1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Oct 18, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

October 11, 2021

Heath was wonderful to work with. The wait was a little long and they could use a bigger waiting area. More

by Jafraz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Oct 14, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

October 10, 2021

Thanks for making me feel like I am a special customer at Stone Mountain Nissan. More

by SONIAPERRYMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

October 09, 2021

Service advisor Heath always provides a knowledgeable, professional and personal attention and service. Knowledgeable and professional mechanics as well More

by KLUPI79
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 10, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 06, 2021

Great dealership they always take care of all my needs my associate was very helpful More

by ishola404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna
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Oct 07, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We look forward to your next visit! Take care!

October 03, 2021

Very fast service and all employees were really great. Nice friendly service. Vanna was great also. More

by NVMSKERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna
Report | Print
Oct 04, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

October 02, 2021

Yanana was excellent and very helpful I really appreciate all of her help and consistent More

by TAMIKABROWN26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanana
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Oct 04, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Yanana here at Stone Mountain Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2021

Thank you for great Service! From the moment I drive in until I leave, they deliver! More

by EUNICE.HEATH.ELTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 02, 2021

Everyone was very courteous. However, the service I received took a long time. The service technician did keep me updated though. More

by CHILMJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician , Don Riley
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Oct 04, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

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