Back

Stone Mountain Nissan

Lilburn, GA

4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
Contact Dealership

4275 US-78

Lilburn, GA

30047

Directions

By Type

Showing 2,856 reviews

December 04, 2024

Completed my oil change which I had an appointment for and he added in recall. All completed under the time quoted while I waited. Great job! More

by MICHELEGODDARDREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Dec 05, 2024 -

Stone Mountain Nissan responded

Hi Michelegoddardrealtor, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 04, 2024

Stone Mountain Nissan is friendly and thorough in their work. They will schedule by appointment which reduces the wait in their comfortable waiting area. Prices are good and so is the quality of repair More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richter
Dec 05, 2024 -

Stone Mountain Nissan responded

Hello John.zolkowski, thank you; we appreciate your feedback!

December 04, 2024

They failed to fix the motion sensor malfunction despite charging me the deductible and my warranty company $2,000. So what did I pay for? The service agent who couldn't return my calls nor pick up the pho More

by DFBANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kallum Fryar, Bob White
Dec 05, 2024 -

Stone Mountain Nissan responded

Dfbank, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Myself and Bob White spoke to you when you made your review from your Service back in Sept/October visit as we respond to all reviews. . Please reach out if you would like us to assist any further. Feel free to reach out to me 678-252-3100 x3028.Thank you Heather Harrell

December 04, 2024

Amazing experience. The process was easy and not stressful. The staff was very helpful and pleasant. More

by EMILYEUNICE70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Vega
Dec 05, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 02, 2024

Awesome Service,Excellent Customer Service Wonderful Service.Excellent customer lounge Health Wages is awesome! The best!! More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
Dec 04, 2024 -

Stone Mountain Nissan responded

Hi South Dekalb1$, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 02, 2024

I have issue on driver side door. Is only is driving time is showing door open. And inside light get on automatic. I take stone mountain nissan they quote Me $800 to fix I take to l More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 04, 2024 -

Stone Mountain Nissan responded

Ali, we regret to hear that you had this experience with us. Please contact us at 678-252-3100x 3028 so we can work with you to make this right.

December 02, 2024

Great Service. Everything was explained in detail. I am very happy with the service work. More

by RSAHAGIANHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar 5 stars
Dec 04, 2024 -

Stone Mountain Nissan responded

Rsahagianhome, we are so pleased you enjoyed your visit to Stone Mountain Nissan!

December 02, 2024

Everything was great and fast. I am very happy with the service. They called me as soon as it was ready. Thank you! More

by rubendarioatencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Dec 04, 2024 -

Stone Mountain Nissan responded

Hi Rubendarioatencio, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 02, 2024

Nice new environment. Good and reliable service. Have been here multiple times before. Polite personnel More

by MYERS.MK.ATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any of them
Dec 04, 2024 -

Stone Mountain Nissan responded

Hi Myers.mk.atl, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 01, 2024

My service was very good. I was in need of an extra key and I thought the key I found in my car could be programmed. The service guy came back and said that wasn’t the key for More

by sdellis501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Anthony Hartzog, Peter Milner
Dec 03, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (470) 467-4394.

...
34
...