Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,841 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
Contact Dealership

4275 US-78

Lilburn, GA

30047

Directions

By Type

Showing 2,841 reviews

November 08, 2024

The service manager KG was very professional and extremely knowledgeable for my repair to car More

by ICECREAM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellworth
Report | Print
Nov 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 07, 2024

The fees are outrageous and the cars are built terribly. Will never own one again More

by Nissianrougeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Hartzog
Report | Print
Nov 22, 2024 -

Stone Mountain Nissan responded

Nissianrougeowner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 07, 2024

Everyone I encountered at the service center was friendly and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. More

by MYSUNSHINE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

I was able to get the cars I needed with no hassle at all, and I was able to get in and out in no time. More

by Decruize.p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Brown
Report | Print
Nov 09, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Kareem did a great job listening to our needs and found us the right car that we are excited to own! Floyd in financing was superb in finding us a great interest rate and a better deal to make sure we had More

by K.BEER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KAREEM-SALES; FLOYD-FINANCING;
Report | Print
Nov 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 04, 2024

I have been a regular service station customer for the last few years, but communication and ease of access to your information have deteriorated. While checking the online status, my car did not receive More

by Hamid Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Nov 22, 2024 -

Stone Mountain Nissan responded

Hamid Dar, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 04, 2024

Heath Wages always make sure I get great service whenever I take my car for service More

by 65BAYBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 22, 2024 -

Stone Mountain Nissan responded

Hi 65baybay, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 03, 2024

The service department is great. I love working with K G. He has my best interest at heart. More

by JCORDELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soldier
Report | Print
Nov 06, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2024

Customer service was great! I was tended to immediately, informed of the process, wait time and updated every hour I was there. More

by HAWTHORNESHEila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Nov 22, 2024 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2024

Fast honest service , answering all my questions and listening to what i wanted. Thanks for a positive experience. More

by jleetch.jl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quint Mason
Report | Print
Nov 06, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
36
37
38
...
285