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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,853 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,853 reviews

September 14, 2024

My interactions with the dealership was by phone however the customer service team was very friendly, knowledgable and patient with all of my questions as this was about if state purchase.. I would definite More

by Lilmocha29418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Brown
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Sep 16, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

September 13, 2024

Had an appointment for 12:15pm for oil change mechanic was not done till almost 2:00pm More

by barbarahammond34
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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September 12, 2024

I get good Customer Service in the Service Department when I bring my car in for it’s scheduled Oil Change. More

by eop96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar (Kay)
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Sep 14, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 12, 2024

It was a good experience. Abdul was great and so was management. I would recommend my friends and family. More

by ccw7225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Daron was amazing! ! He got me into my new Sentra with little to no problem. Definitely recommend Daron and Stone Mountain Nissan for all your car buying needs! More

by tsmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

September 10, 2024

I am greeted with a confident professional technician. Concern and details about my vehicles is very important. More

by donnakoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Very respectful establishments and service staff…was given a very detailed report and overview of the items that were becoming an issue with my vehicle…thank you service team and staff… More

by slicandrs58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Heath
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

Dealer contacted me about the repair work and cost. They were right about the work necessary for repair and even discounted the original quote. They were friendly and helpful. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 09, 2024

I had great customer service. Everything ran well and the technician was very efficient. Appreciated his knowledge and willing to explain everything. More

by KALVARADO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2024

I visited Stone Mountain Nissan three days in a row. Each day, the personnel remained attentive, professional, concerned about resolving my truck issues. I appreciate Price Moore for assisting me and th More

by BFLYQN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore, Heath Wages
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Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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