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Stone Mountain Nissan
Lilburn, GA
2,861 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,861 reviews
July 26, 2024
My experience with Stone Mountain Nissan is always great. I rarely wait longer than promised. My service advisor Kay always ensures everything is checked and explains and provides options for any additional I rarely wait longer than promised. My service advisor Kay always ensures everything is checked and explains and provides options for any additional repairs needed. More
by INAJENKINS
Verified CustomerEmployees Worked With
Kay
July 26, 2024
My experience was great at Stone Mountain Nissian. Sales representative was knowledgeable and consumer service was great. I would shop there again. Sales representative was knowledgeable and consumer service was great. I would shop there again. More
by ALYSSAMILSAP
Employees Worked With
July 25, 2024
Excellent customer service. Great work. Knowledgeable employees. I highly recommend Stone Mountain Nissan.. My car was in and out in a timely manner. Great work. Knowledgeable employees. I highly recommend Stone Mountain Nissan.. My car was in and out in a timely manner. More
by OLLIE.CHARLES
Employees Worked With
Kay
July 25, 2024
Took me almost 5 hours to get a oil change and a tire patch. The tire patch was $50 although the tire shop less than a mile away charges $10. Not sure why I would come back for any service work here. patch. The tire patch was $50 although the tire shop less than a mile away charges $10. Not sure why I would come back for any service work here. More
by cmcduffy
Employees Worked With
Service
July 24, 2024
Staff were friendly, knowledgeable and professional. I enjoyed my experience from test drive to sale. I enjoyed my experience from test drive to sale. More
by Danielle Schmidt
Employees Worked With
Joshua in Sales, his manager and Floyd in Finance. The GM was also courteous and friendly.
July 23, 2024
I was seen 30 minutes before my appointment time. The Technician was very professional and efficient. I will continue to get my car serviced at Stone Mountain Nissan. The Technician was very professional and efficient. I will continue to get my car serviced at Stone Mountain Nissan. More
by dudley.mikki
Employees Worked With
KG Ellsworth
July 22, 2024
I love this dealership and the customer service . Brad is the best! He gets you. great deals and he gets you in and out the dealership with a great new car. I recommend everyone to come to this deal Brad is the best! He gets you. great deals and he gets you in and out the dealership with a great new car. I recommend everyone to come to this dealership! 10/10! More
by NATTANYA.1J
Employees Worked With
Brad
July 22, 2024
I was told I got free oil changes for a year after buying my used Nissan three months ago. After going to Stone Mountain Nissan they said I had to pay. I was misled and lied to by the sales person at Lithia my used Nissan three months ago. After going to Stone Mountain Nissan they said I had to pay. I was misled and lied to by the sales person at Lithia springs and then I was charged by the Stone Mountain location which I wasn’t prepared for. More
by ZACHSOL0292
Employees Worked With
Kallum Fryar
July 21, 2024
My experience with Stone Mountain Nissan Service Department is always amazing. My service advisor, KG, takes great care of our cars. He provides excellent customer service. He is very knowledgeable Department is always amazing. My service advisor, KG, takes great care of our cars. He provides excellent customer service. He is very knowledgeable of the Nissan products and gives great recommendations in keeping them safe. More
by MB
Employees Worked With
KG
