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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,914 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,914 reviews

July 10, 2024

Bob, Service Manager, was very kind and took my issue seriously. Even though it was a long process I was very pleased with the way he handled my frustrations and NissanUSA. Also, a big kudos to their t More

by CSTBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and Barry
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July 09, 2024

Every thing went well as usual. Service was done well. I was even given a ride home while waiting for completion. More

by DECOLLINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath was great as always.
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 09, 2024

Everytime John helps me and he makes it enjoyable to service my car. Great customer service More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Service 5 stars, Shayna Keyes, Marquez Bigby, Richard Polk
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 09, 2024

I can't say enough on how great the service was. From start to finish the buying and selling process was a breeze. I traded in my 2017 Titan and moved down in size to the 2024 frontier Pro 4x. I dro More

by JPUTNAM83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredrick Knox (Freddy), Andre LeBlanc
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Jul 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

July 09, 2024

It was great and the people were very friendly. My salesperson Demetrius was very knowledgeable and courteous. More

by Rita Burkett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Metcalf , Reginald Gaines
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Jul 09, 2024 -

Stone Mountain Nissan responded

Hi Rita, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We hope to see you soon!

July 08, 2024

Good service from beginning to end. My service did not take all day and I was satisfied. More

by Nelle0587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2024

Appreciate the courteous people working the service Department ,I highly recommend the Nissan product to friends More

by seawhiz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenox
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 07, 2024

I really enjoy dealing with this dealership. All of the people here are so nice. More

by SPETERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 07, 2024

They fulfilled quality service throughout. The dealership also was very timely. I.would recommend them for everyone else. More

by TAPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black man's team was exceptional
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 07, 2024

Need to work on getting people in and out much faster. Service rep was great but I shouldn’t have to wait nearly 4 hours for an oil change and air filter change when I had an appointment. More

by Jenn4407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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