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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,914 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,914 reviews

July 07, 2024

Customer service is just average and didn’t experience any effort to make the experience special. More

by TMJNVALENCIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Eneh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2024

Forgot something’s and didn’t get what I wanted but was good at setting me up with my car. More

by rodricknesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (470) 467-4394 and we will do our best to make this better.

July 06, 2024

No pressure while visiting. My associate was very knowledgeable and helpful. I Purchased a vehicle. More

by JUDITHRAWLS3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

Great no pressure service. Service began upon my arrival and I was out in no time. Mr. Poznyak provided excellent service. More

by Kaara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Jul 07, 2024 -

Stone Mountain Nissan responded

Hi Kaara, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2024

Great guys. Genuinely wanted to earn the business. I would buy from this dealership again. More

by CRHILL930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and Dion
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2024

My service manager was very polite and very professional. Heath Wages was extremely nice and pleasant. More

by marykatwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Great service without being pressured to accept additional findings. Personnel were friendly and questions were answered professionally. More

by DAVESTANFORD780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept ???
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Took my 2021 Nissan Armada in for an oil change and the service team at Stone Mountain Nissan delivered on their word. Very respectful and professional. Will definitely be back and will recommend all my fr More

by EJAIMES0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 04, 2024

KG is very personable and knowledgeable. He always takes care of me and my car. More

by tianablessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

The wait was way too long just to get a tire replaced . Service tech was polite More

by sjett1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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