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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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April 11, 2023

Very efficient and informative service during my visit. Was also able to answer any qhuestions k had regarding my vehicle. More

by rashaann10.karma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed Musadiq
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2023

I was treated with respect and very helpful in gaven information on my car next repairs More

by bg949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do remember his name or her name at this time but but was very helpful
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2023

Very courteous, care about there customers,and try there best to get your vehicle finish ready to go especially if you are going work. More

by babes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget her name she is in maintenance
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 09, 2023

As soon as I pulled up someone came to me and assisted me. Everything went smoothly , and everyone was nice! More

by Dalesha Rayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Sledge
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi Dalesha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 08, 2023

Waiting area is clean and convenient. The technician, Heath Waged, is very knowledgeable and trustworthy. They always take my car at the time of the appointment and give me good feedback More

by DONNIE.R.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Department,
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 06, 2023

I had 7:45 a. m. appointment, was assigned to KG, who kept me updated. Entire time was two hours, which worked out great. Thank you! Aaron More

by ZEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 06, 2023

Heather was incredibly professional and made me feel comfortable at every turn of getting my car roadworthy again. Everyone that I had contact with at Nissan were kind and hospitable. I will come back f More

by ma_torres77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrel
Report | Print
Apr 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 06, 2023

Thank you for the service and for being customer centric. Will surely be back soon More

by Ibironkeoladele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
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Apr 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 05, 2023

Nice people easy to talk to quick check in showroom is always clean and everyone is smiling More

by JFITZPATRICK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Apr 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 04, 2023

I am not new to this dealership's service department. They provide good service and good prices. Jon Adams was my service advisor and he was through and professional. I will continue to patronize them. More

by C_ADAM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Adams, service department
Report | Print
Apr 06, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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