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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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January 08, 2023

I had an unusual repair need, and the service department went above and beyond to get my issue resolved. More

by Auto owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages and Dennis
Report | Print
Jan 10, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 08, 2023

For all your service/needs, Stone Mountain Nissan is the place to go. Easy scheduling, they offer drop off if you can’t wait for the vehicle. Very efficient and caring staff. Always keeping you in the loop More

by WALKERBASZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath wages, Shayna Keyes
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Jan 11, 2023 -

Stone Mountain Nissan responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 05, 2023

Good service, quick service, clean dealership, follow up call, not much more to add on this More

by SAURAL_PATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee
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Jan 06, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

January 04, 2023

I had to have my car inspected for a recall issue to make sure everything was alright. Heath Wages in the service dept was a huge help and made it easy to get my car in and out! He and his team were very fri More

by Jimgraham23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jan 05, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

January 04, 2023

Great place for periodic maintenance of your Nissan vehicle. Courteous customer service staff and proficient maintenance technicians assure minimum time for quality maintenance of your vehicle! More

by DAVEMAXI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Dennis Sledge, Antionio Smith
Report | Print
Jan 05, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 04, 2023

Staff is friendly and work in a timely manner. Good customer service every time I go. More

by SDAUGHTRY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Jan 05, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 03, 2023

Exemplary Guest Care Delivery by DJand all parties helping to get cars from the customers driving into the Service area! More

by LADYRAQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 05, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 02, 2023

Waiting room could definitely stand updating. The chairs are a disgrace for a 2+ hour wait. Additionally, what plays on the tv is basically a commercial. Tune in to the game channel for somethi More

by JEANNERAMSAY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dept, but don’t know his name. He was very nice.
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January 02, 2023

I brought my Nissan 350z for an oil change. When the service was finished they informed me that there is a stain under the engine they couldn’t determine were the leak was coming from. The retu More

by DEWHITEGRAPHICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Adams
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January 02, 2023

I went to get my oil change and the customer services were great. Matter of fact I always get great service More

by TTE.EDWARDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Jan 04, 2023 -

Stone Mountain Nissan responded

Hello, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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