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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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December 17, 2022

Awesome first time experience. The entire staff was professional, courteous and informative from start to finish. More

by FORDITUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 19, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2022

It's a good place to get maintenance for ur Nissan vehicles, & u may anticipate a quick service there.. More

by ademammen123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Dec 18, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2022

ANGEL FRANCO IS AMAZING AND MADE ME FEEL COMFORTABLE SHOWED ME TO A CUP OF COFFE AND ANSWERED ALL MY QUESTIONS OIL CHANGE WAS DONE ASKED IF I HAD ANY QUESTIONS AND SHOWED ME TO MY CAR THANK YOY ANGEL VE More

by GINAMGREEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL FRANCO
Report | Print
Dec 18, 2022 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

December 16, 2022

ANGEL FRANCO WAS AMAZING ANSWERED ALL MY QUESTIONS MADE ME FEEL COMFORTABLE AND SHOWED ME TO A CUP OF COFFE WHILE I WAITED IM VERY HAPPY AND WOULD RECOMMEND THANK YOU ANGEL More

by GINAMGREEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL FRANCO
Report | Print
Dec 18, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 15, 2022

The staff are extremely rude and especially lakeisha who operator. I had to call several times to be transferred and hung up on. When I spoke with another person over phone to be picked up from my house to More

by TSMAALLLWOOOD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Lee, Ricardo Shepherd
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December 15, 2022

Tyler was very professional, and he was very excellent Monday. He was patient, and kept me informed about my car, and how long it would be before I got my car back. He did very good with communicating wit More

by jackiethornton0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler henry
Report | Print
Dec 17, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 14, 2022

Expensive professional sales person unprofessional mechanics messed up my transmission engine and kept the car for a week had the tire pressure all messed up should be a professional and know everythi More

by sharaz khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
December 14, 2022

Good service good costumer service on time good Atention and very good communication thanks alex More

by WILBERSDJ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Dec 16, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 14, 2022

Service was done, but took 2 and a half hours even though I had an appointment and arrived on time More

by MARYONEBUNNY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remembered
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Dec 15, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2022

It was fast service. The Service Representative Alex McConnell was very knowledgeable and attentive. I will return to this location for all my needs. More

by Cjmccray.96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McConnell
Report | Print
Dec 14, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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