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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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December 04, 2022

Excellent customer service , Tyler Henry was very attentive and explained everything to me to a full extent , will definitely come back and ask for him . More

by rosie segueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Henry - Service department , Eric Campbell
Dec 05, 2022 -

Stone Mountain Nissan responded

Hi Rosie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

There was no pressure to get service I didnt need and the gentleman was nice. More

by FEBELINE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name
Dec 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 03, 2022

My visit with the service manager and assistant service manager was awesome. I was a experiencing issues with my battery and had to have my vehicle towed in due not starting. My vehicle was checked out More

by JUSTMELARRY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department serviced my vehicle.
Dec 05, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Dec 05, 2022 -

JUSTMELARRY2004 responded

No thank you guys and particularly noteworthy, the sevice manager Bob White! The pleasure was all mine! Happy Holidays, Larry Johnson

December 02, 2022

Heath does a great job keeping me informed. I will return back for service on my vehicle. More

by YoJackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Dec 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 01, 2022

KG always provide exceptional service. I trust him with servicing my cars. He takes time to explain services needed so that we can make informed decisions. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Dec 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 01, 2022

Kyle was very perfessional he also kept me informed of when my car was would be completed More

by fiftyfitnfabulous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 02, 2022 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 01, 2022

Heath Wages is an awesome customer service manager! He always makes me feel like I’m the only customer he has! Thanks sir! More

by W_LENICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages is great
Dec 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 01, 2022

K.G is very informative. He takes his time in explaining the issue. Impressed with the level of customer care More

by LWANJAPRESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 01, 2022

Good customer service they seem to care about you and your car no pressure in the sevice department More

by MCALIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 02, 2022 -

Stone Mountain Nissan responded

Hi Mcaliff, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 30, 2022

My service advisor, Johnathan Adams took excellent care of all my car needs. I really appreciate him giving me a great car experience at Stone Mountain Nissan. More

by TERESA_MATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Dec 02, 2022 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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