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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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October 30, 2022

The staff is professional and kind. Keep you up-to-date about the progress of your vehicle. More

by SUHRGRAHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Ricardo Shepherd, Shayna Keyes
Nov 06, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2022

The dealership is right down the road from my home so it is convenient for me to utilize the store for all my car needs. Awesome service overall! More

by TYONW20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Nov 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 29, 2022

This dealership was one of the best dealerships I have been to thus far. You will not leave without a car. More

by ELINTRICEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia
Nov 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2022

Very courteous professional respectful listen to my concerns questions helped in resetting my odeometwr washed my car More

by DEDRICK.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 04, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

They Quickly found the problem and fixed it in a timely fashion with courtesy. They also took the time to do a test drive and make sure that the issue was resolved More

by Johnfetzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Nov 04, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2022

Great service with Stone Mountain Nissan, hands down my number one parts, repair & maintenance services location. They are very professional very reliable auto repair service center for Nissan, I get every More

by ISAAC_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages, tanzeel Shahed, Antionio Smith, Eric Campbell
Nov 01, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Nov 04, 2022 -

ISAAC_DENNIS responded

I do require extra help, from your team, can you please help me with the Nissan Altima Headlamp defect. I been waiting for quite some time to get my headlamps replaced, it will be nice to get a courtesy update once in a while so I know the status. VIN: 1N4AL3AP9FC578281 Claim# 4: NIZ-12195938701-1786786 Isaac ONeal Dennis 1626 Hidden Hills Pkwy Stone Min, GA 30088-3816

October 27, 2022

Service model is outdated. Not optimal for older Nissan Vehicles with extended warranty coverage and High mileage More

by Dfrost9469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antionio Smith
October 26, 2022

Always take care of my vehicle correctly the first time and attentive to my vehicle needs. More

by GERARDMURDAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 02, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2022

Excellent, satisfying, attentive, terrific, great , quick, impressive, fantastic, friendly, expert. Brilliant, exciting, generous, interesting, ideal. More

by RCGAITAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath W
Nov 02, 2022 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 26, 2022

Brought my car in because of a possible transmission issue. They checked and rechecked the car but found no problem with the transmission. They did find a minor issue which they corrected. I was very ha More

by Oashmeadecunnally
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DJ and John
Nov 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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