Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

Sort by
October 13, 2022

I find them to give great attention to detail, and to be trustworthy in the work that they do. I feel comfortable and at ease knowing that the Nissan Service Department will take care of my car. More

by COSMICANGELKFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Oct 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2022

The dealership is clean and has plenty of seating for customers in the waiting area More

by cornelljamaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Franco Giral
Oct 15, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 12, 2022

The reason is because the advisor did not have all the knowledge about my car needing a new air bag. It cost over 3 thousand to get fixed. My car never been in a accident and there is no reason why a car More

by REDFERN296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who the advisor was
October 11, 2022

My hood latch wasn’t closed so I’m glad I made it home safe. I asked the service advisor to recycle not use tranny oil sitting in passenger seat and they left it there. The sales adviser charged me $60 m More

by KHENNESSEY1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
October 10, 2022

Service took longer than i had expected especially when my service was scheduled. I was told they had so many people come in that morning mostly with no appointments More

by LUMOR.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Oct 12, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2022

The staff was friendly. Able to assist my needs and was able to give me feedback for the next visit. More

by TENNILLE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Oct 12, 2022 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We hope you have a great day!

October 10, 2022

Service took great care of my car, found and fixed all of my problems, highly recommend More

by Brian Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew & TJ
Oct 12, 2022 -

Stone Mountain Nissan responded

Hi Brian, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 10, 2022

Service quickly and accurately diagnosed my vehicle during a routine oil change, and let me know what needed to be done to make my car safer and last longer. More

by Brian Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ & Andrew
Oct 12, 2022 -

Stone Mountain Nissan responded

Hi Brian, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 09, 2022

A very friendly wonderful staff. They are very professional. You feel so welcomed like your part of the family. More

by South Dekalb1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages ,
Oct 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 09, 2022

Mr D JONES, very professional and friendly service also unfortunately we missed Mr Hassan Turner from Nissan. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr D. Jones
Oct 12, 2022 -

Stone Mountain Nissan responded

Hi Joseph, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

...
133
...