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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,353 Reviews

2,353 Reviews of Stone Mountain Nissan - Service Center

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October 22, 2022

Totally unprofessional and poorly organized. I will never go anywhere near this dealership or recommend to anyone. More

by Goaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
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October 22, 2022

Pleasant people, but long wait time. It wasn't clear that all work wouldn't be done in one visit. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
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Oct 28, 2022 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 21, 2022

Nissan staff is better than most. car services. They make sure you are satisfied with the service they provide. More

by DJSMARKETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
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Oct 26, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 20, 2022

I came to this dealership for 2 recall items. I had an appointment. One of the people at the front desk was rude at check in. Then I was told it would take 2 hours. I waited in the customer loung More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan
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October 18, 2022

This was a great visit, got my vehicle serviced and back to me in an hour! More

by JORDANCLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Oct 21, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 18, 2022

The Service Department Personnel schedules well and greet customers well.. They are always friendly.and knowledgeable. More

by GLONJOHNSLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Oct 22, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan, and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 17, 2022

I had an appointment that said an oil change should be completed in 30mins... and 1 hour ten mins later. I drove off with no service to my truck still needing an oil change. Stopped down the street at a q More

by LELEWEBB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
October 17, 2022

I was able to receive great service and the was given updates throughout my wait More

by HANSONMICKEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 17, 2022

I got good service at a good price! My agent got me going and alerted me when finished. More

by dr.ahmeduddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
Report | Print
Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 17, 2022

Angel was great! He didn't try to oversell me on anything, and was very attentive. He also gave me some great recommendations for Colombian food! More

by TMH1852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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