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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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October 04, 2022

I've been a customer for several years the service has been great! The team is consistent & timely. The service management team is great. Heath always answers any questions I have. More

by WDLEAK
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 08, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2022

It was my first visit to Stone Mountain Nissan and I was disappointed with my Customer Service Experience. I didn’t have a problem with my Service Representative, Tyler H. Mr. Tyler was Great. The “Servic More

by eop96@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler H. and Service Manager
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October 03, 2022

Location was clean but the wait time for a standard oil and filter change was kinda unbearable. More

by Gbenu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
October 02, 2022

I would recommend others to this dealership for services and warranty issues.!The serviceman was polite and very prompt. More

by LITHONIACHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
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Oct 03, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 02, 2022

Ok these surveys are to much of an inconvenience to the customers Nothing else to say More

by CHRIS@ADVANTAGECONSULTINGLLC.COM
Recommend Dealer
Yes
Employees Worked With
None of the above
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Oct 06, 2022 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know about your experience. If you would like to discuss your experience in more detail, please give us a call at (678) 971-3361 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

October 02, 2022

I like to go there because of the kind of customer service I received by Mr. Health. More

by vtheodore2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Health
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Oct 06, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2022

I’m trying to get another thing done to my car and I already spent Thru my insurance 5500$ I would hope they can just get done what need to be done to get my car right before I pick it up. My air is now More

by Candiceporter83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dj
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Oct 06, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2022

Service was excellent as usual courtious friendly and accurate I always recommended this Nissan dealership to all my friends who had an Nissan More

by MARYAJones1339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 06, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2022

The staff is always friendly and polite. When I visit the bathroom is clean and neat. Heath my contact person is always very friendly and tell me what is going on with my car. More

by CPOLLARD04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Oct 03, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 01, 2022

The service to my vehicle was great. And the employees were very courteous and helpful. I will definitely use Stone Mountain Nissan again. Thank you More

by Valeriedegree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John. Service department
Report | Print
Oct 03, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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