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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,362 Reviews

2,362 Reviews of Stone Mountain Nissan - Service Center

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October 17, 2022

KG is Very Helpful and nice to me every time I come there... Thank You, KG More

by TRE D. MOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, we are glad we could help! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 17, 2022

They were great! Had to wait a bit but it was a comfortable area and the people were very friendly. More

by anders1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 16, 2022

It took 4 long days for a diagnostic. When I picked up my car it was a piece that was not hooked backup that was hooked up when they got it. More

by Angela LangfordShavers
Recommend Dealer
No
Employees Worked With
Shayna Keyes
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October 16, 2022

DJ provide excellent service, he took ownership off my concern. He was courteous, knowledgeable and professional. Thank you! More

by OWOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Carroll Braddy
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Oct 20, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 15, 2022

Good Customer Service every time I bring my Vehicle in for service Thanks Heath Good Job! More

by KARLMOTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Oct 18, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 13, 2022

It's a good clean dealership to go to and they take care of you and let you know your car finished More

by WARDDARRELL6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2022

This dealership was direct and straightforward with me about my Nissan. Kept me informed and were very knowledgeable. Thank you! More

by bobbigrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellington
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Oct 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

October 13, 2022

I find them to give great attention to detail, and to be trustworthy in the work that they do. I feel comfortable and at ease knowing that the Nissan Service Department will take care of my car. More

by COSMICANGELKFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Oct 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2022

The dealership is clean and has plenty of seating for customers in the waiting area More

by cornelljamaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Franco Giral
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Oct 15, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 12, 2022

The reason is because the advisor did not have all the knowledge about my car needing a new air bag. It cost over 3 thousand to get fixed. My car never been in a accident and there is no reason why a car More

by REDFERN296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who the advisor was
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