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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,339 Reviews

2,339 Reviews of Stone Mountain Nissan - Service Center

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September 19, 2022

They should have given me an update about other things too like tires, when they need to be changed etc. More

by Hamid Dar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
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Sep 21, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 19, 2022

Fast, efficient, friendly and timely service. Check in and check outs were quick. Price discounts offered. Overall a pleasant experience More

by MOHANPADMANABHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Falude Jpnes
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Sep 21, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2022

They need to improve the speed of their work. They need to honor their warranties. More

by PHS7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the names.
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September 18, 2022

They Were Very Professional When I Asked About A Express Oil Change I'm Satisfied More

by OLIVIAFREELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Turner Was A Excellent Service representative
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Sep 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sep 19, 2022 -

OLIVIAFREELOVE responded

Thank You I Appreciate The Time Was Available For Me.

September 17, 2022

Did my recalls and checked everything that was wrong with my car. Pleasant and welcoming staff More

by Omari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Sep 19, 2022 -

Stone Mountain Nissan responded

Hi Omari, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 16, 2022

The staff was professional, friendly, knowledgeable and very helpful and I was given courtesy inspection. More

by Gmother#8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 16, 2022

The worker was doing on time and every one was very nice and very friendly and very professional and I was very happy More

by HOWARDCLAYSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 16, 2022

I love this location! KG in the service department always takes good care of my vehicle. The customer service at this location is excellent. I have zero complaints. More

by TonikaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 15, 2022

Overall atmosphere very good, friendly, Professional and short wait time. Will definitely use Nissan in the Future. More

by Mattie.hughey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Report | Print
Sep 16, 2022 -

Stone Mountain Nissan responded

Mattie, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit.

Sep 22, 2022 -

Mattie.hughey responded

Overall atmosphere very good, Thank you for your service.

September 15, 2022

I often don’t have to spend al lot of time for great service here More

by rhodawallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Hassan Turner
Report | Print
Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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