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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,340 Reviews

2,340 Reviews of Stone Mountain Nissan - Service Center

Sort by
September 15, 2022

I often don’t have to spend al lot of time for great service here More

by rhodawallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Hassan Turner
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Sep 18, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 14, 2022

Took my vehicle in for a diagnostic. Received an estimate for two things needed : a $1700 repair and a $180 repair. Declined the $1700 repair because I could get it done for a 3rd of tha More

by COREYCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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September 14, 2022

Fast and frequently service. The inside is very clean and welcoming. It is busy but the service efficient. More

by BSHAKIAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta, Shayna Keyes
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Sep 16, 2022 -

Stone Mountain Nissan responded

Bshakiat, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 13, 2022

Jonathan was extremely helpful and professional. Nicest service person I’ve dealt with so far. More

by LEAH M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Sep 15, 2022 -

Stone Mountain Nissan responded

Hi Leah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 12, 2022

Did not fix the problem the last time I took my suv in for repairs. More

by LINSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
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September 12, 2022

This dealership was fast and efficient they took care of all my services that I asked for More

by MARQUITAS95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 11, 2022

I brought my car in Sept 3rd I was told that the repairs were taking care of and something else is wrong More

by WANDA.HARDY83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayna Keyes
Report | Print
September 11, 2022

Staff was very kind and helpful. Dj was the mechanic helping me and he was resourceful. More

by daedae292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dj in service area
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Sep 14, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 11, 2022

Amazing customer service. I was treated very well and was updated each step of the way. More

by Db31313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
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Sep 11, 2022 -

Db31313 responded

I throughly enjoyed my visit. Thank you!

September 10, 2022

Excellent service and the team members are very polite and professional. I was greeted with a smile and I soon felt this friendly nature of the service center. When my vehicle was they promptly came and g More

by colin.edw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Report | Print
Sep 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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