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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

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September 24, 2022

The service was good . Also I will bring my Nissan titan back for service. Keep up the good work . More

by BOYD.RICHARDSONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth Service Dept.
Sep 26, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2022

The whole service process was will run, efficient, and thorough. This was my first visit, and I was very pleased with the staff there, the work done, and the time it was done in. More

by FLH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, his supervisor , Don Riley, Shayna Keyes
Sep 24, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 21, 2022

I am so humbled by Johnathan & Bob (svc mgr); they are above AWESOME - like family to me. They listen, empathize & find a solution that benefits me. They make me feel like my son & big brother is taking c More

by TTStoneMtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan & Bob
Sep 21, 2022 -

TTStoneMtn responded

I am so humbled by Johnathon and Bob, the service manager. They are above awesome; like family to me. They listen, empathize and find a solution that benefits me. They make me feel like my son and big brother are taking care of me. I love these guys!

September 21, 2022

I haven't been mislead not once in dealing with them. They are thorough and keep you informed on any problem they come across before they start working on your car and they leave it up to you to make the More

by Miss Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre (DJ) Jones
Sep 23, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Hassan was great in answering all my questions and getting me out as soon as possible. Loved his attitude and smile! More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan in the service department
Sep 20, 2022 -

Stone Mountain Nissan responded

Hi Ed, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Clean, comfortable, everyone was very polite, service was timely, KG was very knowledgeable, I missed seeing my salesman Patrick so I will need to return soon.. More

by 123shodge@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Sep 20, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

They should have given me an update about other things too like tires, when they need to be changed etc. More

by Hamid Dar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Sep 21, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 19, 2022

Fast, efficient, friendly and timely service. Check in and check outs were quick. Price discounts offered. Overall a pleasant experience More

by MOHANPADMANABHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Falude Jpnes
Sep 21, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2022

They need to improve the speed of their work. They need to honor their warranties. More

by PHS7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the names.
September 18, 2022

They Were Very Professional When I Asked About A Express Oil Change I'm Satisfied More

by OLIVIAFREELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Turner Was A Excellent Service representative
Sep 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sep 19, 2022 -

OLIVIAFREELOVE responded

Thank You I Appreciate The Time Was Available For Me.

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