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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,374 Reviews

2,374 Reviews of Stone Mountain Nissan - Service Center

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September 11, 2022

I brought my car in Sept 3rd I was told that the repairs were taking care of and something else is wrong More

by WANDA.HARDY83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayna Keyes
September 11, 2022

Staff was very kind and helpful. Dj was the mechanic helping me and he was resourceful. More

by daedae292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dj in service area
Sep 14, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 11, 2022

Amazing customer service. I was treated very well and was updated each step of the way. More

by Db31313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Sep 11, 2022 -

Db31313 responded

I throughly enjoyed my visit. Thank you!

September 10, 2022

Excellent service and the team members are very polite and professional. I was greeted with a smile and I soon felt this friendly nature of the service center. When my vehicle was they promptly came and g More

by colin.edw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Sep 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 10, 2022

Nissan Stone Mountain is Polite, courteous, efficient and welcoming.Heath Wages is professional and friendly. More

by MARGOWMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 13, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 10, 2022

Great service Service advisor was very helpful Will definitely recommend this place to everyone I know More

by Scharron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Sep 13, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 10, 2022

For a very busy day at Stone Mountain Nissan, the service was excellent, and I was pleased to find that my car was so clean when it was returned to me. More

by LSTEIGELMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 13, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 10, 2022

Service was done well and promptly but I was kept waiting and uninformed when arrangements were made for a recall service for my car. More

by mwb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 13, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 09, 2022

Fast, cordial & not pushy! !! Also the price is reasonable & very competitive! Thank You for your service! More

by MITCHC0022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department!
Sep 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2022

DJ, Service Manager, identified what the issue was for my car that had been stolen, when the collision repair shop was unable to from their assessment. Thank you for the professional and skills. More

by WANDAFAYEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Service Manager
Sep 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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