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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

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July 07, 2022

Overinflated pricing and made up recommendations. I’ve been to about 2 Nissans recently that have done this and this is one of them More

by hot_dalmy_chic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaaa
July 07, 2022

Answered all questions, very professional. Communicated what was going on at every venture. Will return, however I was a little disappointed that you no longer clean the cars. More

by mlsmit0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haussaun Taylor
Jul 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2022

Service at Stone Mountain Nissan is quick, attentive & thorough! Very impressed & will definitely be back! More

by Judycrutcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Jul 07, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 06, 2022

Customer Service is not as good as previous schedule service.. it was difficult trying to schedule service the last 2 appointments had to call several times to schedule, left messages did not receive a More

by andrewjsmith101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
Jul 07, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 05, 2022

Great service Andy’s son I will always go back thank you so muchvThank you More

by Beautiful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Adams
Jul 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 04, 2022

I had two services done to my car. I was in and out in less than two hours. I had very good service and the work was done correctly. I have working with Heath Wages for years and I hav More

by ALLENBBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
heath Wages
Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 03, 2022

Pretty good service still needs some improvements, like going over the inspection checklist, letting customers know when they car is ready. More

by WARD4219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 03, 2022

I trust the service and recommendations I receive from Heath and Wages. I do not trust my car with anyone else. More

by VALENCIA_EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
July 03, 2022

My service advisor Hassan is very knowledgeable, kind, and courteous. The overall atmosphere is one of professionalism and positive energy. More

by sjoreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 03, 2022

I got very poor service with getting a oil change. I paid for a tire rotation and didn’t get it. I called back, went back and had to wait 3 hours to have it done. I went out of town and I heard someth More

by BETTERCHOICES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with a guy named DJ from the service department
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