Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

Sort by
June 16, 2022

Customer service was excellent but technical service is zero. There was no communication from the service advisor. No attention to details. More

by John Olotu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Adams
Jun 16, 2022 -

John Olotu responded

A

June 14, 2022

DJ gave me a free oil change! Thank you! He also showed me where I can view the service coupons. More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Jun 15, 2022 -

Stone Mountain Nissan responded

Hi Mia, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 14, 2022

Hello, Johnthan was my salesperson when I brought my car in for a repair. He was very nice and knowledgeable about my problem. I had a very good experience at Stone Mountain Nissan and would definitely reco More

by dianeg1135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jun 15, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 14, 2022

The service is always nice and friendly, I hate to say this but I went to another Nissan dealership and didn't receive the same customer service so I drive an extra 25 minute just to come to Stone Mountai More

by MELANIE HOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 15, 2022 -

Stone Mountain Nissan responded

Hi Melanie, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 14, 2022

Very informative and let's you know what the problem with your vehicle very courteous. Not a lot of waiting More

by MADDOXLORETTA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Elsworth .very helpful. Would recommend him to anyone.
Jun 15, 2022 -

Stone Mountain Nissan responded

Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

June 14, 2022

Well, I thought that Nissan Stone Mountain dealership was just great myself. I've been to several dealerships over the years. But Nissan Stone Mountain dealership in Lilburn is one of the best dealership in More

by CLINTON_WOODRUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department members
Jun 15, 2022 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

June 13, 2022

Great service. My advisor met me when i drove up and was kind and very informative through out the entire process. More

by JENNIFER_MCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Jun 13, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 13, 2022

Good, professional service. Great service manager. Quick and efficient. Thank you Heath Wages.Thank you! More

by ALLENBBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
heath Wages
Jun 15, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2022

KG was great. Kept me informed while my Vegas being serviced. He was very courteous and went above and beyond. More

by Angee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Jun 15, 2022 -

Stone Mountain Nissan responded

Hi Angee, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 12, 2022

My experience was prompt and professional . We have been buying vehicles from Stone Mtn. Nissan since 2003. More

by ELDRAFFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K.G. Ellsworth , Carroll Braddy
Jun 13, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
157
...