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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,382 Reviews

2,382 Reviews of Stone Mountain Nissan - Service Center

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June 05, 2022

I appreciate the friendly and professional service provided. The service writer kept me informed and the car was repaired in an appropriate time. I will continue to bring my car to this service center More

by Deb M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 05, 2022

Always enjoy bringing my car into Stone Mountain Nissan and working with Health. I feel like my car is always taken care of More

by ERIKALYNN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

June 05, 2022

Great services! Always prompt and gets the job done! Will return for services again thanks More

by SAMANTHAHENDERSON69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2022

Have all my servicing done here. Easy to get an appointment. Car serviced, returned clean. Always wait for car & repaired timely. More

by jeanann0136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2022

Friendly and professional service and performance. The visit with them was great. I can recommend them to anyone. The wait was convenient. More

by morrisdokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 03, 2022

Very good customer service starting as you pull in. Greeting is excellent and my advisor is awesome More

by olive_joachim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
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Jun 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 03, 2022

Longer wait time, incomplete job that I have to go back for a second time More

by TOPOH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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June 02, 2022

The atmosphere is always warm and friendly when I bring my vehicle in for service. The staff is great and everyone knows their job assignment. Looking forward to my visit More

by BEEWHITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 02, 2022

Excellent customer service. Wait time is appropriate for work done. Waiting area and bathroom was clean. More

by CLAYPRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
Report | Print
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2022

Worst place for service they always bait and switch. Tell you it's going to be one price at the start then it's completely different at the end. Even texted the same price as discussed at the start but More

by rahimkabani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember service member
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