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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,324 Reviews

2,324 Reviews of Stone Mountain Nissan - Service Center

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April 17, 2022

I was immediately greeted outside and directed to my service advisor. My service advisor, Heath addressed all my concerns and kept me updated during my wait. I was even given a courtesy brake fluid flus More

by ESWAIN689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 16, 2022

My service guy KG was awesome, greeted me with a smile. Very professional, knowledgeable and I see he really cares about the customers. Would recommend this dealership and KG to friends and family. More

by APRILMOORE461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Apr 18, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 15, 2022

Good customer service very nice to there customer don't have to wait a long time. More

by cathysimmons54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
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Apr 16, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2022

I was seen right away by the consultant,. While waiting he kept me Informed about issues that the car has and make recommendations. More

by MATTIEJANICE
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 13, 2022

Very friendly and courteous, addressed all my concerns and schedule appointments. Service manager John Adams was great! More

by HOWARDLAFONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Adams
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Apr 15, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

April 13, 2022

- Outstanding Service as always from Ass’t Service Manager, Mr. K G!! - Customer Services come first with him!! - A Great Team Member!!! - Give him a Promotion and a Bonus Pay NOW!!! If you More

by WILLIAMS8165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta, Ricardo Shepherd
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Apr 15, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 13, 2022

Mr. Adams was very accommodating.Work was done timely and the rest of the staff was friendly. More

by CANDACERGILYARD320
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Apr 15, 2022 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 12, 2022

Efficient , customer friendly, makes time to listen to customer needs and they offer advice for your service needs More

by SCOTTDWHIDBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Apr 14, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 11, 2022

Hassan did his best to get my car up and running well. All details were explained. He provided shuttle service as I had no way to return for my car. More

by BRIM4PEACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Apr 13, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hassan here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2022

Stone Mountain Nissan provided great customer service. Thank you to the technicians who serviced my vehicle and provided the necessary work for safe travels. Also, a personal thank you to the service ad More

by CYNE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Report | Print
Apr 10, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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