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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,323 Reviews

2,323 Reviews of Stone Mountain Nissan - Service Center

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January 25, 2022

Took my car in at 3 looked at it next day. Battery and cable. Got it at 4:30 next day. Didnt even set my clock. Had to call them 6 times hassan only called me back once. $280 the only reason they get 2 st More

by CHRISTOPHERANDREWS460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Riley
Report | Print
January 24, 2022

I love that they always provide your service within the appointment time frame. Always thorough. More

by ANNETTEPOLOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jan 27, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 24, 2022

They Did not top off my fluids.On my order it says they They Did not top off my fluids. On my order it says they did so More

by Missdannie0860il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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January 23, 2022

Every thing went as planed after we were able to get there due to the weather. More

by 4jimharris
Recommend Dealer
Yes
Employees Worked With
Don Riley, Carroll Braddy, Shayna Keyes
Report | Print
Jan 26, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 18, 2022

Kenneth Ellsworth provided great customer service and efficient updates about my car. He’s fantastic More

by TANYAWILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
Jan 20, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 17, 2022

Great service, will definitely recommend Stone Mountain Nissan to friends and family! Thanks so much! More

by ABBIEQUEEN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob White, Dennis Clark, Tierra Braddy
Report | Print
Jan 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 15, 2022

Great customer service from all staff members especially service manager Hassan . I would recommend family and friends More

by BODYBYTRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Jan 17, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2022

I have visited many dealers for car repairs the past but the professionalism and engagement from from Hassan, created a moment of EXCELLENCE for me. I will not take my Rogue anywhere else! More

by TDAUGHERTY317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Jan 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 13, 2022

Very satisfied with the service on our 60,000 mile check up on our Murano. Everyone was professional and nice. More

by JEANNEMAZELL2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jan 15, 2022 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. We are always more than happy to assist you if anything else comes up. Take care!

Jan 17, 2022 -

JEANNEMAZELL2010 responded

thank you for responding to my survey

January 13, 2022

Grateful for the care Stone Mountain team took taking care of me and my truck. Thanks for the great service More

by craighagood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Report | Print
Jan 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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