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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

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November 18, 2021

Service department has always been great, except for a small amount of time. But I have been going to this Dealership for over twenty years. More

by albert_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 20, 2021 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Nov 20, 2021 -

albert_brown responded

Thanks for the Great Service that I have received over the years.

November 17, 2021

The lady Vanna who helped me was very nasty. I could have had a better experience than that. More

by KRYSTAL.GARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (678) 971-3361 so we can work with you to make this right.

November 17, 2021

Hassan was great to work with, and Teaira finished the recall that I had on my 2014 Altima.I was in and out in a very timely fashion. Thanks folks. More

by MRTJC4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hassan and Tiarra
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Good service with really good service manager and mechanics, Heath Wages and Barry Beddard took care of all of my needs More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Beddard
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello Kenny, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Have a great day!

November 16, 2021

Good customer care. Kept me posted as to the status of my vehicle. Was able to resolve an issue amicably. More

by conniebush70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help. Have a great day!

November 15, 2021

Great Customer Service! Tierra was a Friendly, Courteous & Informational Service Advisor. They did the Repair while I waited. More

by CONNIES0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are available should you require any extra help. Have a great day!

November 15, 2021

The dealership didn't care about my concerns with the last maintenance job they did. It's a long story but I feel these type of places treat white and black people different and males and females differe More

by taysolomon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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November 15, 2021

My service was great... I did not wait long for my oil change and KG informed me on my car and I wan on way with in a hour More

by DAYTRAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2021

Good customer service. Heath and the entire SM team always goes above and beyond to ensure we are satisfied and happy with the services. I recommend SM Nissan. More

by abrahamleonides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Carroll Braddy
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Nov 16, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 14, 2021

Great service they got me in and out quickly as possible, I like to thanks them again and I will be back soon More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Nov 17, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

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