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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

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November 01, 2021

K G is very professional and knowledgeable. He is an asset to your Dealership. Good Customer Service. More

by bharris691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
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Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2021

This dealership alway get me in even when I don’t have a appointment. And I can wait on my car. More

by ANNHUTCH2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 31, 2021

Aside from a longer wait than I had thought after Aside from a longer wait than I had thought after scheduling an appointment, all went well with getting my driver side mirror installed. Heath was t More

by elove3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath in Serviced Dept
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Nov 01, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 30, 2021

We have two Nissan’s that we bring in regularly for maintenance and this is our to go place. We love KG as our advisor. Definitely give this guy a try and you won’t regret it. More

by marisabelvassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
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Oct 31, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2021

The service advisor KG is amazing he goes above and beyond to make me feel comfortable and addresses any of my concern. Very good people that care and I would highly recommend this dealership to all my More

by THEWANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth
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Oct 31, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 28, 2021

Real Friendly folks and good service. The dealership is convenient and close to my house. More

by VIDEOSHOEBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages.
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Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

October 28, 2021

The customer service was excellent the wait time was great had a great experience and my service manager was excellent thanks again More

by JEROMEMIDDLEBROOKSSR
Recommend Dealer
Yes
Employees Worked With
The service manager
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Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

October 25, 2021

My car was serviced pretty quickly. The waiting area was very clean and Tierra gave great service recommendations. More

by BLOCKERISIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
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Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 25, 2021

Everyone was very nice and professional. I will certainly return and refer my experience. Could use a hot tea dispenser. 😊 More

by ASALAWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

I was great serivice it didn't take long nice work by the service team, Thanks you again More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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