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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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August 27, 2021

I would recommend Heath Wages. Reviewed needed items to maintain my car properly. He got me in and out on time. Excellent to work with. More

by WILEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Aug 31, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thanks again for the recommendation, and have an amazing day!

August 27, 2021

I’ve had better service than last visit. Will be moving my services to another Nissan in Conyers. The manager was hands on, effective and worked with be financially. More

by ASM14722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath Wages
Report | Print
August 25, 2021

They seemed to get people in and out pretty quickly. It appeared as though there were no complaints and people had personal relationships with the advisors. I unfortunately was there for a very long time a More

by BOSHIABOO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Report | Print
Aug 27, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 25, 2021

Always on point. From the greeting to the goodbyes. Never a problem. Josh knows his costmer. And deals with the situation with a smile. Thanks More

by CEDRICK.LUSK0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 27, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 25, 2021

I really appreciate the service tech Kenneth who worked with me and my husband. He was professional and knowledgeable. He explained what was needed and we got out truck back within day and half. Thank you More

by SHAWNTRELLEVIDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Aug 27, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 25, 2021

The best customer service, I will definitely keep returning! Service department was great, everyone worked with me so well and helped with solving the issue i was having. More

by KENYAMOORE094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kern
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Aug 27, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 23, 2021

Overpriced. And horrible service. Manager took days off and no one knew where or what was going on with my car..paid 450 to get it back..still was doing the same thing I dont even think they worked on it. More

by MELANIE7HAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh service manager, Don Riley
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August 23, 2021

Before my husband's death he always took care of car service, etc., but you have made it easy for me. I just call and make an appointment and it all works out very nicely. Thanks! More

by NEVELLEHAWKINS
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2021

KG kept me informed with what was going on with my vehicle. Called to see if I had any questions. Very professional and great attitude. More

by GRIB0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in Service Dept
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Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 22, 2021

They always do great work an on time thanks so much very helpful an will send other people to you guys y'all have great customer service More

by CHRISTOPHERGREEN121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thanks again for the recommendation, and have an amazing day!

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