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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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August 15, 2021

Fast and friendly service. They kept me informed of the progress of the repairs on my vehicle and explained everything to my satisfaction. Great experience! More

by DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi Dean, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

I was satisfied with the experience for an oil change. They accepted the coupon I had. They checked and provided a list of recommendations of issues and related cost of items that should be address during More

by RIHTAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the person name
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

Professional, friendly, efficient and effective!! Glad they are still around!! From the beginning to end, my experience was positive. Heath ensured my experience was a great one. More

by MSTUKES1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Service Dept.
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2021

I have a hard time getting call backs and responses to questions about appointments and parts on order. Is part in yet please? thank you More

by hbannanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur
August 13, 2021

Even with an appointment, the only service I requested was for an oil change which took 1 hr and 20 minutes which I thought was excessive. More

by MRSDONNAYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed - only visited the Service dept.
Aug 14, 2021 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 11, 2021

I had a great experience this visit. Heath Wages waited on me as soon as I arrived. Very professional and kept me updated on my vehicle. More

by MRZ.GREENCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2021

Can't ask for a better team than Stone Mountain Nissan! Friendly, professional, knowledgeable, and completed in a timely manner. BEST CUSTOMER SERVICE SKILLS HAND DOWN! More

by browneyesdean98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 13, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 09, 2021

They need to fumigate. There were at least 4 roaches crawling in the waiting area before I decided to wait outside. I know four because customers were killing them. even worst I was waiting for 3 hour More

by MELISSAPSEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
August 09, 2021

My visit was a pleasant experience. I was seen in an appropriate time manner. Staff was generous and knowledgeable. Arthur Ramirez is a great asset. Manager. More

by GIANNAGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was serviced by Arthur Ramirez
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

My light came right back on and that was my purpose for the visit so I felt like I wasted time so now my Engine light just on More

by JONTEMPL334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Sledge
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