Back

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

Sort by
July 21, 2021

Josh Kern and Bob White are the best service people I have ever dealt with!!!!!! I would want to purchase a Nissan or Infinity just knowing I would be able to have Josh and Bob there when service is need More

by RMY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern and Bob White
July 21, 2021

KG has always been fantastic to work with!!I have not KG has always been fantastic to work with!! I have not had to respond with a certain number of words since the 4th grade. Thank you More

by TCG411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KG
Jul 22, 2021 -

Stone Mountain Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2021

The service advisor I have worked with since I purchased my car is Heath Wages, he is always honest, and very professional, I have to mention that Harold is the one who ensure my car is safe to drive. Thos More

by RABETTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath and Harrold
July 19, 2021

Always a pleasant visit and Heath Wages is always so professional and helpful. Would recommend this location to all my family and friends. Good experience More

by ANNETTE.TAYLOR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 19, 2021

The service advisor I worked with was short with me and rude. He did refuse to communicate anything to me about the service of my car. More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Karen
July 19, 2021

We initially set up an appointment for oil and filter replacement. We met with Heath the next day and explained a few other issues with our 2012 Murano. He stated there was also a RECALL for our brake s More

by AJSCHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 18, 2021

John was very helpful when I came in to receive service on my car. He provided me with information about the services I needed. I was satisfied with my service upon leaving. More

by HANSONMICKEA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John in the service dept.
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

July 18, 2021

Josh was great quick service caringFast helpful nice Josh was great quick service caring Fast helpful nice right on target Got me in quick and was very Caring thank you for your help More

by CSPINELLI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 17, 2021

Heath was great. Detailing what my car needed aside from just the oil change I came in for. He explained the a/c tune up and the fuel induction treatment could do for my vehicle. Heath is always very kind a More

by JANDIA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 19, 2021 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Our team is available should you require any extra help. Take care!

July 16, 2021

Stone Mountain Nissan is the best. Great people, quality work, and superior customer service. KG was great. I will be back again to visit. Thanks. More

by APWHITLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Jul 19, 2021 -

Stone Mountain Nissan responded

Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day.

...
197
...