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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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June 23, 2021

I appreciate the friendly service department and trust the my service rep, Josh, will take care of me. More

by TONY-MADDOX
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi Tony, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 22, 2021

I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. More

by BARBARACATMOM
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
June 20, 2021

I appreciate the care and attention that Josh Kern, in the service department, gives to my Rogue. It's great driving away knowing that I had first class service. More

by LYNNMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2021

Heath very professional and helpful. Excellent customer service!!!! Barry Bedard awesome technician.(Wow). I will definitely be returning in the future. Thanks Stone Mountain Nissan More

by AFLANIGANJNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed
Jun 20, 2021 -

Stone Mountain Nissan responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 19, 2021

Friendly environment and clean area where you can sit and relaxed while waiting on your car to be fixed.Heath Wages was very nice to me . More

by ELTULL_SYRACUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2021

KG was very professional and was very patient with me during my wait, especially with transactions. The wait time wasn't bad at all for a Friday. Kudos, STN MTN Nissan, keep up the good work! If I can ad More

by writeousK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
June 19, 2021

Always top tier service when I bring my Rogue in. If Josh Kern isn’t there 9 times out of 10 I am not getting my car serviced until he comes back. He knows exactly what my car needs and doesn’t try to sell m More

by ANTARICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2021

Josh in service was awesome 👍🏾 Always takes great care of my service needs I only bring my car to him thanks Josh see you soon bro 🤘🏾 More

by Corey Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 20, 2021 -

Stone Mountain Nissan responded

Hi Corey, we're happy you found our staff, Josh to be so supportive during your experience here at Stone Mountain Nissan. Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 16, 2021

Joshua was very professional and helpful. The service was fast and was ready when Joshua said it would be. Will definitely be returning in the future More

by MMORGAN1309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Jun 18, 2021 -

Stone Mountain Nissan responded

Hi Mmorgan, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Joshua will be very happy to hear about your kind words and high star rating! We hope you have a great day!

June 15, 2021

Excellent customer service! They are very friendly and patient. Mr. Ramirez is the best and he is bilingual which helps a lot with customers like me that speak better Spanish than English. More

by UTMOGOLLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
Jun 17, 2021 -

Stone Mountain Nissan responded

Hello Utmogollon, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Mr. Ramirez will be very happy to hear about your kind words and high star rating!

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