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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,411 Reviews

2,411 Reviews of Stone Mountain Nissan - Service Center

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February 16, 2021

Except for wait time, this service experience from start to finish was very good. Greeted, informed progress. However SEATBELT icon flashing on dashboard while the car is on. More

by 786MTWAHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
February 16, 2021

Heath Wages is the best. He listens to me and fully explains what is being done. I am always happy with the service I have gotten when I leave. More

by RSARNOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
February 16, 2021

My experience with Stone Mountain Nissan was a positive one, the service advisor addressed my service concerns and providing me with up-to-date details about my vehicle along with cost for the my vehicle s More

by drelab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
February 15, 2021

I was very unpleased. I scheduled online and was not given the name of the service agent. Once I arrived, another agent took my paperwork and decided to serve me. The quote given was different than the More

by SMOORE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember his name
February 14, 2021

Customer friendly, keeps you informed through out the process. They are reliable, affordable and provides excellent service. I am completely satisfied with the level of work done. More

by MACHELDUFFUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
February 14, 2021

Heath is awesome, great customer service, knowledgeable and efficient. Stone Mountain Nissan timely. Technician recommended brakes in addition to oil change. Didn't realize that needed to be done. Thank yo More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Heath and Heath
February 14, 2021

Perfect service from this dealership. They honored my coupon i got in the mail and did everything I need in the given time they gave me. More

by SEEME8577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Martinez
February 14, 2021

Everyone was very helpful, even before I entered the door, very efficient and made the entire process so easy and smooth. Thank you Tierra for all your help. More

by EKAESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra from the service department
February 14, 2021

It’s good to have KG back he is always professional and a people person. His customer service is exceptional. The courtesy driver is always fun to ride with More

by SHERONAHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG and courtesy driver
Dec 05, 2021 -

SHERONAHARRISON responded

Kg is awesome and the service is great

Dec 05, 2021 -

SHERONAHARRISON responded

Service

February 14, 2021

KG went out of his way to make sure I received perfect service. His team worked tirelessly. Keep up the good work guys. Thanks KG. More

by APWHITLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG, Don Riley, Shayna Keyes
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