Stone Mountain Nissan - Service Center
Lilburn, GA
2,323 Reviews of Stone Mountain Nissan - Service Center
It is always a pleasant experience when I bring my car in for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t unde for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t understand, or my fob needs a new battery, or I simply need air in my tires) the staff is always accommodating. On this particular maintenance visit I was given the choice of 3 services (Routine, Value (?) and Premium). I was told what each service included with no pressure whatsoever...and asked which I preferred. I selected the Premium service and when I drove home, I could actually tell that my car was running smoother and better than when I brought it in. My service Rep was Heath Wages and he even ensured my car was thoroughly washed and vacuumed out. I could not have received better service! More
Very satisfied with the service received. Everyone was courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my husband to come and take me to pick up my car. I missed lunch and was not called to inform me about the mix-up concerning the shuttle service. More
I worked with Joshua Kern and he was amazing throughout the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business. More
My experience is always excellent when I come to the dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. More
Josh K. has always treated us well. Prime customer service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). More
Exceptional Emergency Service My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in tr My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in trouble and got off at the first highway I saw, which was Highway 78. I was praying I would find a Nissan dealership soon, and I did. From the minute I pulled into the service department at Stone Mountain Nissan, I was treated in a friendly and helpful way. Bob White was helpful and very professional. The mechanics were able to find the problem, which was very minor and was fixed without cost. I was able to continue my trip to North Carolina with no more problems. More
We bought a 2016 Nissan platinum at Stone Mountain Nissan and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer servi and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer service is top of the line, AAA quality. He really gives us the presidential treatment. Thank you so much for hiring Bob White. We highly recommend this dealership for car maintenance and purchasing your future car. We plan to buy new every time from Nissan in Stone Mountain. More
Great customer Service. Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up the Good work!!! More
Rosh Browne .. Is the BEST In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. He treats each customer like family and will go out of his way to make sure they are 100% satisfied. Not only myself , but my entire family is a Nissan customer because of Rosh. Rosh is an outstanding representative for Stone Mountain Nissan. Because of Rosh, I am a life long customer More
I had a wonderful experience Lulonda was awesome I had a wonderful experience started with Patrick. He was always polite bc I know I got on his nerves constantly calling. He made sure I got my car fi I had a wonderful experience started with Patrick. He was always polite bc I know I got on his nerves constantly calling. He made sure I got my car fix. Heath the mechanic was also nice and got my car running in no time. Ms..Lulonda was so sweet I felt as if I knew her. When I got there she took upon herself to walk to the service to make sure I got car. Thanks to everyone Ms.Lolonda you Rock. This is not my dealer. My dealer are rude I will come back anytime More