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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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November 08, 2024

The service manager KG was very professional and extremely knowledgeable for my repair to car More

by ICECREAM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellworth
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Nov 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 07, 2024

The fees are outrageous and the cars are built terribly. Will never own one again More

by Nissianrougeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Hartzog
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Nov 22, 2024 -

Stone Mountain Nissan responded

Nissianrougeowner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 07, 2024

Everyone I encountered at the service center was friendly and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. More

by MYSUNSHINE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Nov 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

I have been a regular service station customer for the last few years, but communication and ease of access to your information have deteriorated. While checking the online status, my car did not receive More

by Hamid Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Nov 22, 2024 -

Stone Mountain Nissan responded

Hamid Dar, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 04, 2024

Heath Wages always make sure I get great service whenever I take my car for service More

by 65BAYBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 22, 2024 -

Stone Mountain Nissan responded

Hi 65baybay, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 03, 2024

The service department is great. I love working with K G. He has my best interest at heart. More

by JCORDELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soldier
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Nov 06, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2024

Customer service was great! I was tended to immediately, informed of the process, wait time and updated every hour I was there. More

by HAWTHORNESHEila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 22, 2024 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Great job a a a a a a a aa a a a a a a a a More

by RUSTONWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richter
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Nov 22, 2024 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

Hello, KG is an exceptional employee. He was very direct and honest when it came to my vehicle. Thank you You have a valuable employee. More

by PHEEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Nov 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 01, 2024

Very happy with my purchase at Nissan Stone Mountain. I will be sending you guys plenty of service. Thank you for going above and beyond! More

by RONITAMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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