Stone Mountain Nissan - Service Center

Service technician was helpful and communicated with me as the repairs were being done. I have only serviced my car at this dealer since I have owned it as the repairs were being done. I have only serviced my car at this dealer since I have owned it More

Service this time was not good. Poor customer service and the representative did not take into consideration what I asked them to do in the beginning Poor customer service and the representative did not take into consideration what I asked them to do in the beginning More

I don't like working with Heath the service advisor. He shows no empathy and very rude. They forgot to put on my gravel protector and did not call me to let me know that it was missing. If I didn't go u He shows no empathy and very rude. They forgot to put on my gravel protector and did not call me to let me know that it was missing. If I didn't go up there almost a week later to complain they wouldn't have called me to let me know. More

Not good not professional Poor customer service wait time is not good No Poor customer service is not good No Poor customer service More

I really like the Nissan Rogue the way it shape the research I did on the vehicle. Although when I found out for the 2015 there were known issues with the transmission but I was not notified that was a research I did on the vehicle. Although when I found out for the 2015 there were known issues with the transmission but I was not notified that was a bit disheartening nevertheless I had to spend out of pocket $1,400 on transmission More

When you get out of your car ,People are friendly. The service advisor listens to what you need. The service advisor listens to what you need. More

Mr Kellum ent over and and above customer service to assist. Kellum display concern about my vehicle that was being serviced and he explained in detail. Kellum told me if I had any issues not to hesitat assist. Kellum display concern about my vehicle that was being serviced and he explained in detail. Kellum told me if I had any issues not to hesitate to call him. More

My service wait was not long. They took care of the problem in no time. They took care of the problem in no time. More

Very professional, timely and efficient. Excellent customer service. Will let them perform my next service. Excellent customer service. Will let them perform my next service. More

I was disappointed when I didn’t receive the $150. 00 (only $100.00) discount on my repair bill 5/30/25 Heath told my on Wednesday 5/28/25 he would give me $150.00. I received your email saying 10% dis 00 (only $100.00) discount on my repair bill 5/30/25 Heath told my on Wednesday 5/28/25 he would give me $150.00. I received your email saying 10% discount on parts and labor up to $150.00 thru 5/31/25. Things were a little crazy when I checked out, Everyone is very professional and helpful. I bought my car there in July 2005 and have used your service department several years. Darthea Mahnken More