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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,324 Reviews

2,324 Reviews of Stone Mountain Nissan - Service Center

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April 23, 2025

Price was very helpful and thankful for the courtesy service . Thanks again I’ll be back More

by THERESA_COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Apr 25, 2025 -

Stone Mountain Nissan responded

Hello Theresa_copeland, thank you; we appreciate your feedback!

April 23, 2025

KG was pleasant and knowledgeable. The mechanics got the job done within the promised time frame. More

by whitperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Apr 25, 2025 -

Stone Mountain Nissan responded

Hi Whitperson, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

April 23, 2025

I've used Stone Mtn. Nissan for 10 yrs for the servicing of my 2013 Rogue. KG Ellsworth has always been my service representative. It is because of KG and the good servic More

by MLOSBORNE25
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth (the only one I work with)
Apr 25, 2025 -

Stone Mountain Nissan responded

Mlosborne25, we really appreciate your feedback!

April 22, 2025

I've been getting my car serviced at the Stone Mtn location for years now. Tje team is fast and courteous. Seeks to help with the needs of my vehicle while applying the best value possible. More

by DELLA_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Apr 25, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

April 22, 2025

Great as always Service and the team was friendly . They were professional , efficient, and very kind. More

by RSOUVENIER
Recommend Dealer
Yes
Employees Worked With
Tevin Jenkins
Apr 24, 2025 -

Stone Mountain Nissan responded

Rsouvenier, we're so glad that we were able to go above and beyond your expectations!

April 22, 2025

My service representative was very good. He explained all the details of my service and he gave me discount on some services. More

by JAMESGRANT211955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar - Five Stars
Apr 24, 2025 -

Stone Mountain Nissan responded

Hello Jamesgrant211955, thank you; we appreciate your feedback!

April 21, 2025

This dealership is the best I have experienced so far, compared to all others. The service reps are very professional, courteous and knowledgeable. I would recommend this location as a one stop for all au More

by mcfa1752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Apr 22, 2025 -

Stone Mountain Nissan responded

Hi Mcfa1752, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

April 21, 2025

The staff were extremely helpful and the environment was just very welcoming! Definitely will be returning! More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quint Mason
Apr 23, 2025 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 21, 2025

KG was very great he let me know what was going on with my car and also informed me details and also called and let me know when the vehicle was ready More

by DAYTRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Apr 23, 2025 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 21, 2025

The guy changed my car's brake fluid without looking at my mileage or service records at Nissan. I changed my car's brake fluid in 2023 and had mileage of around 15-16 K miles. What is the use of doing ser More

by Hamid Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Apr 22, 2025 -

Stone Mountain Nissan responded

Hamid Dar, thank you for taking the time to leave us feedback about your experience with us. Nissan Recommendations a Brake fluid Exchange every 20,000 miles or 24 months whichever comes first. Please reach out to us at 678-252-3100 x3028 so we may assist you in moving forward towards a resolution.

Apr 25, 2025 -

Hamid Dar responded

But none of it was for my car. There is no 24 months or 20k mileage for my car since the brake fluid was changed last time. Is this your explanation?

Apr 25, 2025 -

Hamid Dar responded

Please call me at 4044098924 to resolve it.

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