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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

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July 11, 2024

My service counselor was awesome ! it was all good. He made up for the experiences I’ve had in the past. More

by dominicusrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 11, 2024

KG Elsworth best service advisor I've ever had. I've purchased six cars at SMN and he has always been my advisor More

by JSP60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Elsworth
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 11, 2024

Heath is Amazin helping me with my car. First time. And I’ll continue to go there for my car service More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 10, 2024

Bob, Service Manager, was very kind and took my issue seriously. Even though it was a long process I was very pleased with the way he handled my frustrations and NissanUSA. Also, a big kudos to their t More

by CSTBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and Barry
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July 09, 2024

Everytime John helps me and he makes it enjoyable to service my car. Great customer service More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Service 5 stars, Shayna Keyes, Marquez Bigby, Richard Polk
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 09, 2024

Every thing went well as usual. Service was done well. I was even given a ride home while waiting for completion. More

by DECOLLINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath was great as always.
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 08, 2024

Good service from beginning to end. My service did not take all day and I was satisfied. More

by Nelle0587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2024

Appreciate the courteous people working the service Department ,I highly recommend the Nissan product to friends More

by seawhiz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenox
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 07, 2024

Need to work on getting people in and out much faster. Service rep was great but I shouldn’t have to wait nearly 4 hours for an oil change and air filter change when I had an appointment. More

by Jenn4407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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July 07, 2024

They fulfilled quality service throughout. The dealership also was very timely. I.would recommend them for everyone else. More

by TAPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black man's team was exceptional
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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