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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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June 30, 2024

Service was quick and staff answered all my questions. I will bring my car back for sure More

by CHRISTISNELLGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contact with service department was great
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 30, 2024

Expected less reaction when I set appointment Six replies was two many to confirm appointment More

by WILLIAMSDON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie helped and Lenox hurt
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 30, 2024

Courteous and professional Service Center employees. Even though I came in for an oill and filter change, I was given advice on up coming service to keep in mind. More

by RUCKER.MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks in Service Center
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

They're prompt with service. They're on time. They're quick. Their polite and the service is. More

by salynithaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrel
Report | Print
Jun 30, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

Excellent place. I trust the service Department. KG Ellisworth and team Clark do excellent work on my car for the Last 7 years. Thank you guys! More

by tarmstrong1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellisworth and Clark Tech
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June 27, 2024

I’ve been using this service center for over 10 years and have never been disappointed! Thanks! More

by BURGESS.ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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June 27, 2024

I always have a smooth and pleasant experience there. Heath Wages is phenomenal.! Will always try to come back. More

by CEDRICK.LUSK0308
Recommend Dealer
Yes
Employees Worked With
Heath wages
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June 25, 2024

The service that was done to my truck was great! No problems there. Communication was not so great, as I had to call multiple days to get someone to call me back to get the information I needed. More

by BETHJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallium, Steve White
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June 25, 2024

Stone Mountain Nissan has been a very valued organization providing me service for many many years appreciate all that I have received from the salesman as well as the service department. Everything has alwa More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG & Brad
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi Randy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 25, 2024

Everyone seems to be very nice. The service Rep Kay has taken care of me every time I came. More

by sharonferrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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