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Stone Mountain Nissan - Service Center
Lilburn, GA
2,333 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,333 Reviews of Stone Mountain Nissan - Service Center
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Verified Customer
March 19, 2024
I went in to have my wheel bearings replaced. When I received the bill, there was also a charge for an oil change. John LIED and said my father told him to do an oil change. I was present with th When I received the bill, there was also a charge for an oil change. John LIED and said my father told him to do an oil change. I was present with them the entire time and knew he said no such thing. Also, I had just gotten an oil change 3 weeks prior and knew it wasn't time. Just to humor the shenanigans, I gave my father a call and he said 'you're 40 years old and you handle your own car maintenance. Don't let that man cheat you out of your money.' I do not like being lied to. That's disrespectful and makes me not trust the company. Prior to this interaction, service was fine. More
by NOBALAZ
Employees Worked With
John Nadeau
March 18, 2024
The service at Nissan was outstanding. I didn't wait too long on my vehicle and the customer service there was awesome. Kajuania Jones did an outstanding job assisting me. I didn't wait too long on my vehicle and the customer service there was awesome. Kajuania Jones did an outstanding job assisting me. More
by Ike Issac
Employees Worked With
Kajuania Jones
March 17, 2024
This dealership has an overall friendly environment. However, when you come in for simple services such as an oil change, you can sit there for well over 2-3 hours, even with an appointment scheduled. However, when you come in for simple services such as an oil change, you can sit there for well over 2-3 hours, even with an appointment scheduled. More
by Cherelle Hall
Employees Worked With
DJ service center
March 16, 2024
It was bad business that my truck sit there for a ayy and a have and had not been even pulled in the shop to be looked at until I told them I would have it sent to Conyer's Nissan a have and had not been even pulled in the shop to be looked at until I told them I would have it sent to Conyer's Nissan More
by Bradfieldlyndon
Employees Worked With
Everyone from service manager to two different advisors just to get my vehicle back in five days and two trips to the dealership to get up dates because I couldn't get people to the phone
March 16, 2024
Arrived early for oil change (no appointment) and was told it would be good to also get transmission flush. I approved both and was in and out in less time than expected. Thanks to KG for taking the time told it would be good to also get transmission flush. I approved both and was in and out in less time than expected. Thanks to KG for taking the time to explain things in detail. More
by QCOLEMON
Employees Worked With
KG Ellsworth
March 13, 2024
When I come here the issue never seems to be fixed. They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I wil They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I will not be getting another Nissan. More
by Dcc
Employees Worked With
Shayna Keyes
