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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,334 Reviews

2,334 Reviews of Stone Mountain Nissan - Service Center

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March 13, 2024

When I come here the issue never seems to be fixed. They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I wil More

by Dcc
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Shayna Keyes
March 13, 2024

Everything was fine. I didn't have to go out in the rain at all. Read & they were done quickly. More

by TSUZ7081
Recommend Dealer
Yes
Employees Worked With
John
March 12, 2024

Customer service was very pleasant Very friendly They were very helpful Accommodating That's all I can say at this moment, the service was great More

by Barbwelch2
Recommend Dealer
Yes
Employees Worked With
Kylan I think
March 12, 2024

Had an appointment and still had to wait almost 3 hours and felt ignored by my advisor cause he kelp avoiding me . Someone else end up checking me out and he was very understanding and professional. If on More

by ENUFF4UNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

The service advisor John Nadeau delivers exceptional customer service, ensuring satisfaction with maintenance and repair experiences. Also, I must add that they provide a welcoming environment and a wid More

by mcnamee_marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nadeau
March 11, 2024

I came in first an oil change, rotation of tires and filter change. I had a appointment and I was still there almost 3 hours More

by ENUFF4UNME
Recommend Dealer
No
Employees Worked With
Don't remember. But he wasn't very professional. He said he was a manager.
March 11, 2024

Got me in and out quickly. They honored my appointment time and was kind and consistent More

by CLEMALCORN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
March 11, 2024

Just needed an oil change and tire rotation. Took a little longer than the estimated wait time. More

by VICKSTER77RN
Recommend Dealer
Yes
Employees Worked With
Heath
March 11, 2024

The service I received was excellent. KG Ellsworth was very helpful and courteous. Service was provided and completed in a timely manner. More

by pclark780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
March 11, 2024

I appreciate the constant communication while my car is being serviced and the continued customer service! More

by TLewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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