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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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July 22, 2023

The workers are always kind and very knowledgeable at what the do. The oil changes are a bit long but tolerable. More

by AILEENBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junella
July 21, 2023

The service was absolutely terrible! The fixed a mounding on my dear and bent the weather stripping on the door. And now they won’t take ownership of their screw and want to charge me fo More

by ianfigueroa753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Hooton and Bob
July 21, 2023

Was very impressed with advisor KG ‘s Knowledge and calling me with updates even when delayed, rates high on my customer service indicator. Having been an advisor for 17 years with Honda helps me make More

by STEVENCALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly helpful.
July 21, 2023

Prompt, knowledgeable and personable. Learned new details about my vehicle. Glad they knew history of my vehicle since I have just moved from Vero Beach, FL. That was a plus. Heath Wages More

by allanchapple1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with depts.
July 21, 2023

The service was great and timely. The staff was courteous and professional I felt no pressure for additional services that would benefit the status of my car More

by ANGELANASH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 18, 2023

Unreliable, dishonest, sneaky, does not follow through, very poor customer service, finance team is also sneaky and dishonest. They show you a contract, after you review it they find an error, they say the More

by socarpeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carroll Braddy, Ricardo Shepherd
July 18, 2023

Informative and keeps you in the loop as to the status of your service needs! More

by LPLEDGER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 17, 2023

I always enjoy the professional and kind service provided by Stone Mountain Nissan. They always give me great advice and document everything for future review. More

by BROWNINGKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 17, 2023

The young lady that assisted me for service. She was very professional and helpful. I forgot her name but was great...Thanks you guys til next time have a wonderful day. More

by Michelle Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name she was tall slim low short tapered cut..very helpful and professional. , Shayna Keyes
July 16, 2023

Friendly and helpful staff help to make for a pleasent experence. I would also recomend yall to my family and friends More

by love_bug30088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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