Stone Mountain Toyota

I love coming to my dealership for service. Staff is always courteous ,friendly and helpful. As a disabled customer, I always feel seen and appreciated. Staff is always courteous ,friendly and helpful. As a disabled customer, I always feel seen and appreciated. More

My experience with the customer service was disappointing. Upon arriving, no one acknowledged or greeted me, and I had to wait an extended period before anyone offered assistance. Throughout th disappointing. Upon arriving, no one acknowledged or greeted me, and I had to wait an extended period before anyone offered assistance. Throughout the process, communication was very poor. I had to make multiple phone calls just to receive updates, as there was little to no proactive communication from the staff. Overall, the lack of attentiveness and customer service made for a frustrating experience. More

I want to thank the Toyota team in Stone Mountain for the excellent customer service I received. Greg Weasley was great, and the sales and parts team were amazing. They made my experience much less stressful excellent customer service I received. Greg Weasley was great, and the sales and parts team were amazing. They made my experience much less stressful and truly showed that they care about their customers. I appreciate their kindness, patience, and professionalism. Thank you again for making my day better. Sincerely, Michelle Price More

Excellent service from the team! Getting my car serviced was a very fast and simple process Getting my car serviced was a very fast and simple process More

Service department is very professional easy to make an appointment. Kenon in service listened to what I needed and made it happen. Thanks ! appointment. Kenon in service listened to what I needed and made it happen. Thanks ! More

Making the appointment was easy, dropping off was easy, the service work was done well. My only issue was the amount of time...oil change and tire rotation took 2 hours. the service work was done well. My only issue was the amount of time...oil change and tire rotation took 2 hours. More

I've been coming to this dealership for over 5 years. My son, Alex, who owns a 2025 Corolla, absolutely loves the service he receives. Paul has been his service agent for the past 5 years. I have no co My son, Alex, who owns a 2025 Corolla, absolutely loves the service he receives. Paul has been his service agent for the past 5 years. I have no complaints. Also, this dealership is less than 5 miles from my house. How convenient!!!! Keep up the good work. I love the fact that you respect your customers, also. More

Stone Mountain Toyota has been taking care of our RAV4 for over a year now. We can walk in or schedule an appointment without any problems. If there is an issue concerning our car such as a recall or adju for over a year now. We can walk in or schedule an appointment without any problems. If there is an issue concerning our car such as a recall or adjustment they will take care of that along with an oil change or any other maintenance required. That’s my kind of service and well worth it. More

Excellent service and friendly staff! Well organized and good flow! Michelle did a nice job! Well organized and good flow! Michelle did a nice job! More

I went in to service with my tire light on regarding my 2 back tires, I asked for a tire check and also break check because I was gliding loosely towards a stop. Agent Michelle (I think that's her name), cam back tires, I asked for a tire check and also break check because I was gliding loosely towards a stop. Agent Michelle (I think that's her name), came back with get a rotation, and quoted me 2 new tires were needed, plus an alignment, plus air cabin filter ... I said okay to the tire rotation I'll schedule the other work. I left with no schedule, and my tire light on for the same 2 tires = I paid and no rotation happened! More