Stone Mountain Toyota

Charged tire rotation but not rotated my tires twice. First time I noticed that my tires were not rotated, 2nd time i marked my front tires then that proved this dealer employee don't rotate tires but cha First time I noticed that my tires were not rotated, 2nd time i marked my front tires then that proved this dealer employee don't rotate tires but charge customers. The sales advisor agreed with me and quickly took my car back to the shop to rotate my tires. Never made a report or anything.That is why front tires were out faster than rear ones due to never been rotated by this dealer which I was visiting last 4 years. Untrustworthy act. More

Good Process My Service adviser was prompt, polite, and professional. It was an easy and efficient process. My repair was completed in a day and seems fine. My Service adviser was prompt, polite, and professional. It was an easy and efficient process. My repair was completed in a day and seems fine. More

Great customer focused service Both sales and service departments were equally helpful in assisting me with getting my Corolla serviced while looking at my lease terms for possible Both sales and service departments were equally helpful in assisting me with getting my Corolla serviced while looking at my lease terms for possible trade in More

Great service Came in for 25K service. Marquiss was knowledgeable and very helpful. Was in and out in less than an hour. Was very pleased with the whole visit. Came in for 25K service. Marquiss was knowledgeable and very helpful. Was in and out in less than an hour. Was very pleased with the whole visit. More

Quick oil change and air vents cleaning Fast response in scheduling service. I problems so far. Will continue to use. The only suggestion I would like to make is to add a quick car wash af Fast response in scheduling service. I problems so far. Will continue to use. The only suggestion I would like to make is to add a quick car wash after service. That would be much appreciated. More

I got helped and I was satisfied with their service I am excited the service that I got here, I am keep coming here as long as I have Toyota car . I recommend everyone to come I am excited the service that I got here, I am keep coming here as long as I have Toyota car . I recommend everyone to come More

Recall Service Randy was great! Super helpful and very accommodating. What should have taken a few hours ended with a needed rental. Very quick with providing rental Randy was great! Super helpful and very accommodating. What should have taken a few hours ended with a needed rental. Very quick with providing rental. Helpful with all questions I had. More

Transmission Flush My family and I have been seeing Randy and the Toyota dealership for several years now and we have never been less than fully satisfied with the custo My family and I have been seeing Randy and the Toyota dealership for several years now and we have never been less than fully satisfied with the customer service and quality of work with each appointment. We will continue to get our car serviced at the Stone Mountain Toyota until given a significant reason to attend a new dealership More

Cylinder misfire I called for a "check engine" light. Got an appointment for 7 am the next day. Randy and Quang worked to understand and diagnose my 2002 Tacoma issues I called for a "check engine" light. Got an appointment for 7 am the next day. Randy and Quang worked to understand and diagnose my 2002 Tacoma issues.They had me fixed and addressed some other issues on my 346,000 truck and I was back on the road by 1:00 pm. GREAT SERVICE. More

New car purchase Great sales people! They are patient and willing to offer the best deals to meet your needs. I am happy about my purchase and would definitely return Great sales people! They are patient and willing to offer the best deals to meet your needs. I am happy about my purchase and would definitely return. More