Stone Mountain Toyota

Oil change I dropped off my car the night before. For a 7 am appointment. By 8:30 am the next day the car was ready to go. I dropped off my car the night before. For a 7 am appointment. By 8:30 am the next day the car was ready to go. More

Randy Penland was extremely helpful and courteous. Randy was extremely helpful and courteous throughout the process and provided excellent customer service. He provided a quick check in and while I wa Randy was extremely helpful and courteous throughout the process and provided excellent customer service. He provided a quick check in and while I was waiting, he came out after an hour and asked me if I wanted a free rental and to return the next day since the service was going to take a while. I really appreciated his quick follow up and thoughtfulness toward my time. More

Great! My experience at Stone Mountain Toyota was great! They worked with me on helping me find the perfect car! I would definitely recommend them to family My experience at Stone Mountain Toyota was great! They worked with me on helping me find the perfect car! I would definitely recommend them to family and friends! More

Great experience Jarvis was very friendly and helpful. Great experience for service. I was greeted right away when pulling into the service area which is very importan Jarvis was very friendly and helpful. Great experience for service. I was greeted right away when pulling into the service area which is very important More

oil change Cato D. Sirronta was very professional and is awesome he got my wife in and out. She was very happy how everything went..... Cato deserves a raise!!! Cato D. Sirronta was very professional and is awesome he got my wife in and out. She was very happy how everything went..... Cato deserves a raise!!! More

My experience was overall good The waiting period for an airbag replacement was too long I had to wait for 4months. However the employee I worked with was very friendly and professi The waiting period for an airbag replacement was too long I had to wait for 4months. However the employee I worked with was very friendly and professional. His name is Randy and also I had a nice rental car during the service. More

Simply Amazing What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. More

toyota service Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next schedu Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next scheduled maintenance coupons for service hard to locate on line Send coupons by mail More

Felt rushed and unappreciated This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to make a sale. The GM contacted me and was nice and talked me to coming back. The GM told me when I returned the car would be ready (that was a lie). I felt like I was being rushed by the sales person because he had another customer. Once he knew I was sold on the car he wasn’t worried about me any more. When I was about to pull off the back lights were on and I asked the sales person to assist me after he couldn’t figure it out (he didn’t have time) he told me when I come on Saturday (6 days later) we will figure it out. So I drove 45 mins home with back lights on and had to figure it out on my own. Very disappointing. This is the last time I will go to that dealership. More

Absolutely satisfied My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended servi My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended services completed. More