Stone Mountain Toyota

Great experience on the sale side and service side I had a great experience buying my daughter car, the team delivered what they promised Also worked with their service department and had the same gr I had a great experience buying my daughter car, the team delivered what they promised Also worked with their service department and had the same great experience More

Good but noisy The whole process from scheduling the appointment through driving off the lot was efficient and painless. We were there for 10k mile check-up.Our ser The whole process from scheduling the appointment through driving off the lot was efficient and painless. We were there for 10k mile check-up.Our service tech (Cato/Kato???) was very nice and courteous. He even had our car washed before returning it to us! That was a really nice touch and actually saved us from making a stop and paying for a car wash, which was on our to do list for the day. The only negative thing we have to say about the experience is that it is very loud and somewhat senseory overload throughout the whole building. The waiting area has TV that we’re too loud. we stepped out side to get some peace and quiet. That didn’t happen because all of the external walls were blaring music. We stepped into the show room figuring that would be a a quiet place. Nope. Same thing loud music and sales people pushing us to buy a car. So,other than the loud, chaotic environment our experience was very positive. More

Great customer service and pricing! My salesman Jamal was great from start to finish! He helped me get the car that I wanted and a great deal! The finance team even went over and beyond! My salesman Jamal was great from start to finish! He helped me get the car that I wanted and a great deal! The finance team even went over and beyond! More

Stone Mountain Toyota The customer service was excellent. My representative and everyone I dealt with was both competent and personable. The finance man was very profession The customer service was excellent. My representative and everyone I dealt with was both competent and personable. The finance man was very professional and very impressive. More

Oil change I was greeted promptly and was helped right away. The staff was very accommodating and answered all of my questions. The wait time was a little long b I was greeted promptly and was helped right away. The staff was very accommodating and answered all of my questions. The wait time was a little long but it was busy so I did not mind. More

My recent experience at Stone Mountain Toyota Pleased with everyone that I dealt with on my visit. From the time I drove in until I picked up my car 2 days later everyone was courteous and helpful Pleased with everyone that I dealt with on my visit. From the time I drove in until I picked up my car 2 days later everyone was courteous and helpful. I was pleased that Randy Penland was very informative as to what needed repairs and why they were needed. I have followed his capable and trustworthy advice for years and have not been disappointed. More

New Camry Sy was fast at helping me from the minute I arrived . Once I picked my car and did my test drive he worked with me on prices and helped me get a GREAT Sy was fast at helping me from the minute I arrived . Once I picked my car and did my test drive he worked with me on prices and helped me get a GREAT deal on my brand new 2019 Camry . More

Needed a new wheel. The customer service was excellent, at every turn. Friendly, knowledgeable, and efficient associates. The service area and waiting area were clean, an The customer service was excellent, at every turn. Friendly, knowledgeable, and efficient associates. The service area and waiting area were clean, and neat. Each of your associates well-represent the quality of customer service that Stone Mtn. Toyota wants to be known for. On the downside, I was incredulous at the markup for the wheel that I purchased. It cost me over $500; I found many, online, for less than $200. I wouldn’t have purchased the wheel from a dealer if I hadn’t been planning to go out of town. But, I didn’t want to take any chances on safety, on my trip; so I had no choice. Your prices are exorbitant. Your staff are great. More

Stained on brand new leather seats. The techs stained my leather seats in my 2018 Camry XSE. There was blue stains on my drivers side seat and oil and a greasey substance on the passenge The techs stained my leather seats in my 2018 Camry XSE. There was blue stains on my drivers side seat and oil and a greasey substance on the passenger seat. This is a very careless act that could of been avoided. I guess the techs forget this is a thirty thousand dollar car. I make the notes not them. Why would they care. My question is this would you replace the seats , the exact same seats, without trying to explain away the condition of the seats cause by your techs. I bet you wouldn’t.. More

Service on my Toyota I have been taking my Toyota here for a year now, because of location! Wish I had begun sooner that that. The Service Dept is great! I have been taking my Toyota here for a year now, because of location! Wish I had begun sooner that that. The Service Dept is great! More